Account Manager II, Commercial Lines

HUB International•Los Angeles, CA
•$100,000 - $110,000

About The Position

HUB International’s Account Manager II, Commercial Lines ensures clients receive the service they need to properly manage their insurance policies. The role facilitates positive and effective relationships with clients and insurance carrier staff and serves as the point of contact for larger, more complex property accounts. HUB’s customer service professionals support customers through account management, claims management, day-to-day client oversight, and underwriting services.

Requirements

  • High school diploma or GED.
  • At least 5 years of related commercial lines insurance experience.
  • Currently licensed in good standing.
  • Demonstrated interpersonal skills and ability to interact effectively with all levels within the organization.
  • Demonstrated presentation skills.
  • Demonstrated oral and written communication skills.
  • Confidence and demeanor to interact effectively with all levels within the organization.
  • Computer literacy, including Microsoft Office Suite and Outlook.

Nice To Haves

  • College degree strongly preferred.

Responsibilities

  • Manage the entire account-service process.
  • Market accounts to carriers.
  • Prepare quotes and proposals.
  • Prepare and present proposals to clients.
  • Participate in client meetings and presentations with Producers.
  • Oversee the processing of enrollments, changes, and terminations.
  • Maintain renewal controls on expirations and binders.
  • Respond to and resolve escalated client issues.
  • Check policies, endorsements, and audits for accuracy.
  • Coordinate premium financing and the collection of premiums.
  • Maintain accurate and organized account files.

Benefits

  • Structured training, licensing support, and ongoing development opportunities.
  • Competitive pay.
  • Comprehensive health benefits.
  • Retirement savings matching.
  • Company-paid life and disability plans.
  • Generous paid time off.
  • Paid parental leave.
  • Wellbeing program designed to support work/life balance.
  • Collaborative, high-performing culture, community impact through HUB Gives, and opportunities for career growth.
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