About The Position

Aledade is seeking an Account Manager to serve as a strategic partner, business coach, and advocate for medical practices in their portfolio. The role supports practices as they transition to value-based care, using data and close collaboration with physicians and healthcare executives to identify performance gaps, improve financial results, and achieve better patient health outcomes. The Account Manager owns day-to-day account relationships and performance across financial, quality, clinical, population health, care management, HEDIS and STARs, and operational areas. The position also helps train practice staff and providers on value-based care processes and technologies, communicates contract goals and performance, develops project plans, and prepares executive-facing presentations and memos. This is primarily a remote position requiring approximately 20–25% regional travel for partner check-ins across Alabama and the Mississippi Gulf Coast. Visits are anticipated about once per month per account, typically lasting 1–3 days and often conducted as day trips; schedules vary with practice needs. Candidates must live within reasonable driving distance or have easy regional flight access. The salary range is $90,000–$100,000 base, plus bonuses and equity.

Requirements

  • At least 5 years of experience with executive-level written and verbal communication.
  • Demonstrated knowledge of value-based care contracts across all patient types.
  • At least 6–8 years of experience with relevant competencies, including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytics skills.
  • Ability to travel for on-site partner check-ins, anticipated once per month per account for 1–3 days, often as day trips, in Alabama and the Mississippi Gulf Coast.
  • Ability to live within reasonable driving distance or have easy regional flight access to accommodate monthly multi-day on-site account visits.

Nice To Haves

  • Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
  • Eight years of significant and relevant work experience in medical practice management may be accepted in lieu of educational requirements, particularly with significant administrative experience in a clinic setting.
  • Excellent organizational and project management skills, and team-building skills.
  • Familiarity with process mapping and workflow analysis tools.
  • Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills.
  • Willingness to learn additional software applications.

Responsibilities

  • Develop and nurture lasting relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
  • Own account relationships across financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
  • Use data analytics tools to monitor and communicate practice performance against key objectives and strategic plans.
  • Develop project plans to achieve key organizational objectives.
  • Assist with training office staff, physicians, and providers on processes and technologies in coordination with Aledade's Value Based Care Curriculum.
  • Continually assess practice and staff training needs.
  • Communicate contract goals and current performance at organizational, site, and/or provider levels to align understanding of value-based care contract goals and objectives.
  • Communicate outcomes-oriented overviews of performance initiatives and their organizational impact.
  • Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos, including information on practice performance, financial outcomes and projections, and contract terms at practice and ACO levels.
  • Proactively surface root causes of issues affecting practice performance to central leadership.
  • Adapt to evolving organizational needs and priorities by taking on additional duties as necessary.
  • Travel for monthly, multi-day on-site partner check-ins across Alabama and the Mississippi Gulf Coast.

Benefits

  • Flexible work schedules and remote work availability for many roles
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners
  • Robust time-off plan, including 21 days of PTO in the first year
  • Two paid volunteer days
  • 11 paid holidays
  • 12 weeks of paid parental leave for all new parents
  • Six weeks of paid sabbatical after six years of service
  • Educational Assistant Program
  • Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
  • Bonuses
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