Account Manager Enterprise Partnerships, Alabama & Mississippi Gulf Coast

Aledade PBC•Biloxi, MS

7d•$90,000 - $100,000•Remote

About The Position

Aledade is seeking an Account Manager to serve as a strategic partner, business coach, and advocate for medical practices in the Alabama and Mississippi Gulf Coast region. The role is the day-to-day anchor for practice relationships, using data to identify performance gaps and partnering with physicians and healthcare executives to improve financial performance and patient health outcomes through Value-Based Care (VBC) contracts. The position owns account relationships across financial and quality performance, clinical and population health management, care management training, HEDIS and STARs performance, and operational improvements. The Account Manager uses analytics to track performance, develops plans to achieve organizational objectives, coaches practice staff and providers on processes and technology, and communicates contract goals and performance. The role also coordinates executive-facing presentations and memos, surfaces causes of performance issues to central leadership, and takes on additional duties as organizational needs evolve. This is primarily a remote position requiring approximately 20–25% regional travel. On-site visits are expected about once per month per account for 1–3 days, often as day trips. Candidates must live within reasonable driving distance or have easy regional flight access to accommodate these visits. Aledade PBC is a public benefit corporation focused on empowering independent primary care and helping practices thrive in value-based care. The company describes its culture as collaborative, inclusive, remote-first, and committed to improving public health.

Requirements

At least 5 years of experience with executive-level written and verbal communication.
Demonstrated knowledge of value-based care contracts across all patient types.
At least 6–8 years of experience with relevant competencies, including practice management, project management, account management, analytical problem solving, and strategic insight using healthcare analytical skills.
Ability to travel for on-site partner check-ins in Alabama and the Mississippi Gulf Coast, anticipated once per month per account for 1–3 days.
Must live within reasonable driving distance or have easy regional flight access to accommodate monthly multi-day on-site account visits.

Nice To Haves

Graduate of an accredited college or university in nursing, social work, health technology, or an information technology-related program.
Eight years of significant and relevant medical practice management experience may be accepted in lieu of educational requirements, particularly with significant administrative experience in a clinic setting.
Excellent organizational, project management, and team-building skills.
Familiarity with process mapping and workflow analysis tools.
Advanced PowerPoint/slides, Excel/sheets, and other data visualization skills.
Willingness to learn additional software applications.

Responsibilities

Develop and nurture relationships with physicians, providers, and healthcare system executives to support financial and quality performance.
Own account relationships across financial performance and outlook, quality management, clinical management, population health, care management training, HEDIS and STARs performance, and operational enhancements.
Use data analytics tools to monitor and communicate practice performance against objectives and strategic plans.
Develop project plans to achieve key organizational objectives.
Assist in training office staff, physicians, and providers on processes and technologies, in coordination with Aledade’s Value Based Care Curriculum.
Continually assess practice and staff training needs.
Communicate VBC contract goals and current performance at organizational, site, and provider levels to align understanding of goals and objectives.
Present outcomes-oriented overviews of performance initiatives and their organizational impact.
Coordinate with internal and external stakeholders to develop recurring executive-facing presentations and memos as needed.
Provide practice- and ACO-level information to external executives, potentially including practice performance, financial outcomes and projections, and contract terms.
Proactively advise central leadership by surfacing root causes of issues affecting practice performance.
Take on additional duties as necessary to adapt to changing organizational needs and priorities.
Travel to partner sites in Alabama and the Mississippi Gulf Coast for on-site account check-ins, approximately once per month per account for 1–3 days.

Benefits

Flexible work schedules and remote work availability for many roles.
Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
21 days of PTO in the first year.
Two paid volunteer days and 11 paid holidays.
12 weeks of paid parental leave for all new parents.
Six weeks of paid sabbatical after six years of service.
Educational Assistant Program and Clinical Employee Reimbursement Program.
401(k) with up to 4% match.
Stock options.
Bonuses.