ACCOUNT MANAGER CS (33348)

Equipment Depot Inc.•Louisville, KY

10d•Onsite

About The Position

The Account Manager CS develops and executes market strategies for assigned territory accounts to attain or maintain the desired market position. The role includes making sales and support calls, delivering presentations, and communicating issues among corporate teams, the retail network, and customers. The position aims to increase equipment and aftermarket sales and profits, as well as sales of fleet management, rental, leasing, allied products, and training, while positioning Equipment Depot in the market. The Account Manager identifies and works through customer problems, issues, and opportunities in coordination with corporate and retail networks. The position reports to the Sales Manager and works closely with Operations and Rental Managers to ensure processes and procedures support excellent customer service. The role involves developing territory and account activity, managing the selling process, maintaining relationships with current and prospective key customers, and coordinating with branch management and internal departments. The work environment varies among office, job-site, and industrial locations, with daily travel within the territory and very minimal overnight travel.

Requirements

Proven sales professional experience preferred, with 2–5 years listed.
Basic knowledge and abilities with Microsoft Office products.
Daily travel within the territory and very minimal overnight travel.
Ability to perform the essential duties satisfactorily, with reasonable accommodations available for qualified individuals with disabilities.

Nice To Haves

College degree preferred.
Prior knowledge and use of CRM is a plus.

Responsibilities

Develop strategic plans for assigned accounts and work with local management to support the desired market position.
Manage the development and activity of assigned territory accounts, including the selling process.
Call on current and target accounts, develop and deliver sales presentations, and ensure adequate sales service.
Increase revenue from OEM new equipment sales, used equipment sales, rental and leasing, and dealer aftermarket products.
Increase visibility and market share for unit and aftermarket sales among current and new customers.
Communicate effectively with the retail network and address pre- and post-sales issues.
Work with sales and marketing management to develop strategies supporting sales to customers in the assigned territory.
Manage and control travel and entertainment expenses.
Collaborate with branch management and internal departments on receivables and allied equipment.
Develop and maintain relationships with key customers and establish relationships with potential key customers.
Listen attentively, ask clarifying questions, remain open to other viewpoints, manage distractions, and prioritize timely follow-up and communication with customers, managers, and staff.
Perform other duties as assigned.