CS Account Representative

Cemstone•St. Cloud, MN

1d•$65,000 - $75,000

About The Position

The Account Representative manages accounts in an assigned territory by developing and maintaining a profitable customer base, supporting services, and promoting products. The role represents Cemstone in industry associations and organizations, participates in trade shows, and presents products to customers. The representative develops new customer and project opportunities, makes routine sales calls, prepares quotes and call reports, maintains account information, and builds strong customer relationships. The role promotes Cemstone products and services—including concrete, placing services, aggregates, and proposal development—and works with consulting engineers, MNDOT, architects, and other specifying agencies. It also presents product specifications and new offerings, secures and renews orders, coordinates delivery details, resolves customer concerns, and supports sales and marketing planning. The position requires a valid driver’s license and may involve long-distance driving in all weather, exposure to cement and related materials, and work at job sites requiring personal protective equipment. The stated schedule is a minimum of 50 hours per week, with occasional early starts, late finishes, and weekends. Occasional lifting of up to 100 pounds and climbing may be required.

Requirements

Bachelor’s degree or an equivalent combination of education and industry experience.
Ability to read, write, and speak English.
Valid driver’s license.
Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and Sales Logix.
Ability to work independently outside an office setting with minimal supervision.
Ability to read, analyze, and interpret business and technical materials and governmental regulations; write reports, business correspondence, and procedure manuals; and present information effectively to groups.
Ability to communicate effectively with vendors and inter-company personnel.
Ability to apply mathematical concepts including probability, statistical inference, fractions, percentages, ratios, margins, and proportions to practical situations.
Ability to define problems, collect data, establish facts, evaluate options, and draw valid conclusions or solutions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Ability to drive long distances and in all weather conditions when required.
Ability to meet the physical demands of occasional lifting up to 100 pounds and climbing at job sites.
Ability to use required personal protective equipment at job sites.

Nice To Haves

Three years of sales experience is ideal.
Two years of experience in the construction or contractor supply industry is preferred.
Goal-oriented, self-motivated, organized, able to work in a team, and has a sense of urgency.

Responsibilities

Analyze the assigned territory for prospective customers and project opportunities, and pursue sales through routine calls to prospective and established customers.
Perform inside sales functions, including preparing customer and project quotes, completing weekly call reports, and updating account contact information.
Build rapport with customers to earn confidence in Cemstone products, services, and quotes.
Promote Cemstone’s products and services, including concrete, placing services, aggregates, and proposal development.
Promote Cemstone and its products by working with consulting engineers, MNDOT, architects, and other specifying agencies.
Present product specifications and new product and service opportunities to new and existing customers.
Secure and renew orders and coordinate delivery dates and related selling details; delivery of material may be required.
Resolve customer problems and complaints in a timely manner and assess customer satisfaction with sales and distribution procedures.
Assist management with annual and strategic sales and marketing plans.
Attend and participate in industry associations.
Maintain effective working relationships with company employees, suppliers, and customers; uphold the company’s professional image and reputation and support timely problem resolution and customer satisfaction.
Perform other duties as assigned by the general manager.