Account Manager, Commercial Lines
About The Position
HUB’s Customer Service professionals support customers through account management, claims management, day-to-day client oversight, and underwriting services. The Account Manager ensures clients receive the service they need to manage their insurance policies, facilitates effective relationships with clients and insurance carrier staff, and serves as the point of contact for larger, more complex property accounts. The role manages the account-service process, including carrier marketing, preparing and presenting quotes and proposals, overseeing policy changes and enrollments, maintaining renewal controls, resolving escalated client issues, checking policy documentation for accuracy, coordinating premium financing and premium collection, and maintaining organized account files. The position requires commercial lines insurance experience, current licensing in good standing, and the ability to work effectively with clients, carriers, producers, and colleagues. The expected salary range is $75,000–$85,000, depending on geographical location and factors including the candidate’s skills, experience, working location, and the position’s business line, scope, and level. HUB offers structured training, licensing support, and ongoing development opportunities. Benefits and programs vary based on employment status, role, location, and eligibility.
Requirements
- High school diploma or GED.
- At least 3 years of related commercial lines insurance experience.
- Experience managing risks for construction clients.
- Currently licensed in good standing.
- Interpersonal skills to interact effectively with all levels within the organization.
- Demonstrated presentation skills.
- Demonstrated oral and written communication skills.
- Confidence and demeanor to interact effectively with all levels within the organization.
- Computer literacy, including Microsoft Office Suite and Outlook.
Nice To Haves
- College degree strongly preferred.
Responsibilities
- Manage the entire account-service process.
- Market accounts to insurance carriers.
- Prepare quotes and proposals.
- Prepare and present proposals to clients.
- Participate in client meetings and presentations with Producer(s).
- Oversee the processing of enrollments, changes, and terminations.
- Maintain renewal controls on expirations and binders.
- Respond to and resolve escalated client issues.
- Check policies, endorsements, and audits for accuracy.
- Coordinate premium financing and the collection of premiums.
- Maintain accurate and organized account files.
Benefits
- Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans.
- Generous paid time off, paid parental leave, and a wellbeing program designed to support work/life balance.
- Structured training, licensing support, and ongoing development opportunities.
- Collaborative culture, community impact through HUB Gives, and opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
