Commercial Lines Account Manager

Insurance Partners Agency LLC•Greentown, OH

About The Position

The Commercial Lines Account Manager is responsible for developing new business opportunities, managing client relationships, and providing ongoing service and risk management solutions for commercial insurance clients. The role initially focuses on aviation-related risks and insurance programs while supporting the growth and servicing of a diverse commercial insurance book across multiple industries. The role serves as a trusted advisor to clients by identifying exposures, recommending coverage solutions, coordinating with insurance carriers, and providing an exceptional client experience throughout the policy lifecycle. It combines sales, commercial insurance knowledge, relationship management, and technical expertise. The position is based in Uniontown, Ohio, and is described as full-time and in-office; the benefits section also mentions a hybrid work location. Responsibilities include developing new commercial business, prospecting and cultivating client relationships, assessing risks, presenting insurance proposals, negotiating with carriers, and meeting sales, retention, and revenue goals. The position also manages assigned accounts, coordinates renewals and other service requests, reviews policies, assists with claims, and recommends coverage adjustments as client operations change. The role develops aviation insurance expertise and supports the agency's growth in aviation and other commercial insurance lines.

Requirements

Active Property & Casualty Insurance License.
At least 3 years of commercial insurance experience in production, account management, or a combination of both.
Experience developing client relationships and managing commercial insurance accounts.
Strong understanding of commercial property and casualty insurance coverages.
Ability to assess business risks and recommend appropriate insurance solutions.
Excellent sales, negotiation, and relationship-building skills.
Strong verbal and written communication abilities.
Ability to explain complex insurance concepts in a client-friendly manner.
Proficiency with agency management systems, carrier platforms, and CRM software.
Strong organizational and time management skills.
Ability to manage multiple client relationships while maintaining a high level of service.
Self-motivated with a strong commitment to achieving performance goals.

Responsibilities

Develop and execute strategies to generate new commercial insurance business.
Identify, prospect, and cultivate relationships with prospective clients through referrals and networking.
Conduct risk assessments and analyze client operations to identify insurance needs.
Prepare and present insurance proposals and coverage recommendations.
Negotiate terms, conditions, and pricing with insurance carriers.
Achieve established sales, retention, and revenue goals.
Maintain a pipeline of prospects and document activities in CRM systems.
Serve as the primary point of contact for assigned commercial insurance clients.
Build long-term client relationships through proactive communication and regular coverage reviews.
Coordinate policy renewals, endorsements, certificates of insurance, audits, and other service requests.
Review policies for accuracy and completeness.
Assist clients with claims reporting and claims advocacy efforts.
Monitor changes in client operations and recommend appropriate coverage adjustments.
Collaborate with account managers and carrier partners to ensure timely and accurate service delivery.
Develop and maintain expertise in aviation insurance products and coverage forms.
Advise aviation clients on risk management, regulatory requirements, and industry trends.
Work with aviation carriers and underwriters to secure competitive coverage solutions.
Support the agency's strategic growth in the aviation insurance marketplace and expand its market presence across commercial insurance products.