Account Manager, Commercial Lines

Hotchkiss Insurance•Houston, TX

14d•Hybrid

About The Position

The Commercial Lines Account Manager manages and services an assigned portfolio of commercial insurance clients and serves as the primary point of contact for client service needs. The role addresses client requests, processes renewals, and helps ensure compliance with underwriting guidelines. The successful candidate has a strong understanding of commercial insurance coverages and industry trends, along with excellent communication and time-management skills. This position is hybrid, with three days in the office and two days remote each week at the Houston office. Applicants must be authorized to work in and currently reside in the United States.

Requirements

Property & Casualty insurance license required.
At least 5 years of Commercial Lines Account Management experience.
Proficiency in Applied Systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Serve as the main point of contact for service needs across an assigned book of business.
Assess and evaluate renewal requests for compliance with underwriting guidelines, providing assistance when needed.
Work with Account Associates to ensure tasks for assigned accounts, including binding coverage, invoicing, and collecting premiums, are handled properly.
Support client retention by working collaboratively with the Sales Consultant to maintain a high retention rate.
Manage customer requests and correspondence for assigned clients, and cover team desks as needed.
Stay informed about rates, forms, and coverage changes.
Learn the company's submissions and proposals process for policies.