Account Management Intern

Werner Enterprises • Omaha, NE

1d

About The Position

Werner Enterprises offers an 11-week summer internship designed to connect classroom learning with real-world experience. The internship is paid and includes dedicated job training and learning opportunities. It is based at the company’s Corporate Headquarters in Omaha, Nebraska, with some remote and off-site opportunities potentially available. Interns work in a collaborative, inclusive environment and may be eligible for paid housing or housing assistance. The intern manages customer accounts and coordinates transportation services, while completing a group project assigned by the Director of Implementation.

Requirements

• Currently attending an accredited college or university at the junior level while pursuing a bachelor's degree in Business Administration, with an emphasis in Logistics/Transportation, Management, or Marketing.
• Strong communication and organizational skills.
• Ability to understand account management.
• Ability to prioritize and coordinate multiple tasks simultaneously.
• Strong research and analytical skills.
• Skill in planning and time management.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Manage one or more customer accounts and serve as the primary point of contact for account management inquiries and issues.
• Coordinate transportation of goods by scheduling loads, arranging pickups and deliveries, and tracking shipments to ensure timely delivery.
• Communicate proactively with customers about load status, address concerns or issues, and support overall customer satisfaction.
• Collaborate with internal teams to resolve issues and ensure transportation services are executed smoothly.
• Identify opportunities to optimize logistics processes and improve efficiency for the company and its customers.
• Stay informed about industry trends, regulations, and best practices to improve service offerings and remain competitive.
• Complete a group project with the other summer interns as specified by the Director of Implementation.
• Perform other related duties as assigned by supervisory personnel.

Benefits

• Paid internship with dedicated job training and learning opportunities.
• Paid housing or housing assistance may be available.
• Medical, dental, and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance.
• Disability plans.
• Optional supplemental coverage.

What This Job Offers

• Career Level: Intern