Account Management Intern - Summer 2027

Uber Freight • Rogers, AR

2d • Onsite

About The Position

The Account Management Intern will support the account management team in delivering a best-in-class customer experience. The role offers hands-on exposure to client account operations, logistics coordination, and strategic relationship management. The intern will help ensure service excellence, drive retention, support growth initiatives, and collaborate with internal teams to meet operational and strategic goals. The internship is full-time, on-site, and scheduled for June 7, 2027 through August 13, 2027, in Rogers, Arkansas, or Chicago, Illinois.

Requirements

• Currently pursuing a bachelor's degree in a supply chain-related field.
• Expected graduation date between December 2027 and May 2028.
• Ability to work in Rogers, AR, or Chicago, IL.
• Ability to work full-time (40 hours) between June 7, 2027, and August 13, 2027.

Nice To Haves

• Strong negotiation and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to analyze data and create actionable reports.
• Problem-solving and critical thinking skills.
• Interest in sales and business development.
• Experience with CRM tools and Transportation Management Systems; preferred but not required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Assist in building and maintaining strong relationships with customer accounts to ensure satisfaction and loyalty.
• Support account managers in responding to inquiries, resolving issues, and managing escalations.
• Help monitor account performance and identify opportunities for improvement.
• Collaborate with internal teams to ensure timely and accurate execution of shipments and services.
• Participate in proactive communication and problem-solving to address customer needs.
• Analyze account data and assist in preparing performance reports and recommendations.
• Gain exposure to pricing strategies, market trends, and Transportation Management Systems.

Benefits

• Company-sponsored health plan for eligible U.S. employees working more than 30 hours per week.
• Dental and vision benefits for eligible U.S. employees working more than 30 hours per week.
• 401(k) match for eligible U.S. employees working more than 30 hours per week.
• Financial and mental wellness benefits for eligible U.S. employees working more than 30 hours per week.
• Parental leave for eligible U.S. employees working more than 30 hours per week.
• Short- and long-term disability coverage for eligible U.S. employees working more than 30 hours per week.
• Life insurance for eligible U.S. employees working more than 30 hours per week.
• Eligible U.S.-based employees may receive a performance or sales incentive bonus, participate in Uber Freight equity awards, and receive other compensation depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern