Account Management Intern

Werner Enterprises • Tampa, FL

1d

About The Position

Werner Enterprises offers an 11-week summer internship program that connects classroom learning with real-world experience. The internship is based at the company’s Corporate Headquarters in Omaha, Nebraska, with some remote and off-site opportunities potentially available. The program includes dedicated job training, learning opportunities, and a collaborative, inclusive work environment. Paid housing or housing assistance may be available.

The intern manages customer accounts and coordinates transportation services, communicating with customers and internal teams to support timely delivery and resolve issues. The intern also completes a group project specified by the Director of Implementation and performs other related duties as assigned by supervisory personnel.

Requirements

• Currently attending an accredited college or university at the junior level and pursuing a bachelor's degree in Business Administration, with an emphasis in Logistics/Transportation, Management, or Marketing.
• Strong communication and organizational skills.
• Ability to understand account management.
• Ability to prioritize and coordinate multiple tasks simultaneously.
• Strong research and analytical skills.
• Skill in planning and time management.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Manage one or more customer accounts as the primary point of contact for account management inquiries and issues.
• Coordinate transportation of goods, including scheduling loads, arranging pickups and deliveries, and tracking shipments to ensure timely delivery.
• Communicate proactively with customers about load status, address concerns or issues, and support customer satisfaction.
• Collaborate with internal teams to resolve issues and ensure smooth execution of transportation services.
• Identify opportunities to optimize logistics processes and improve efficiency for the company and its customers.
• Stay informed about industry trends, regulations, and best practices to improve service offerings and remain competitive.
• Complete a group project with the other summer interns as specified by the Director of Implementation.
• Perform other related duties as assigned by supervisory personnel.

Benefits

• Medical, dental, and vision plans.
• 401(k) plan.
• Stock purchase plan.
• Paid time off.
• Life insurance.
• Disability plans.
• Other optional supplemental coverage.
• Paid housing or housing assistance may be available.

What This Job Offers

• Career Level: Intern