Account Executive, Spectrum Community Solutions

Charter Communications•Charlotte, NC
•Onsite

About The Position

The Account Executive for Spectrum Community Solutions implements sales strategies to secure services in multiple dwelling unit (MDU) and single-family unit (SFU) properties and maximize product and service penetration. The role contributes to organizational growth and revenue by developing strategic presentations, securing long-term R.O.E. agreements, meeting sales quotas, and building consultative relationships with high-level clients. The position involves negotiating sales agreements, handling legal redlines, and developing proposals and contracts based on product knowledge. The role is based in an office environment and requires travel as needed, up to 50% of the time. Travel is primarily for day trips, with occasional overnight travel.

Requirements

  • Bachelor's degree or relevant work experience.
  • Up to 1+ year(s) of strategic planning and problem-solving experience to develop effective sales strategies.
  • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
  • Proven negotiation skills and experience with contract proposals and reviews.
  • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
  • Attention to detail for accurate forecasting and tracking customer interactions.
  • Ability to communicate effectively by phone, email, and WebEx.
  • Strong multitasking, organizational, and efficiency skills.
  • Consultative sales experience to meet client needs.
  • Excellent verbal, written, and interpersonal skills.
  • Self-motivation and ability to work efficiently within deadlines.
  • Ability to adapt communication style and maintain professional poise with stakeholders.
  • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Nice To Haves

  • Experience with CRM systems, such as Salesforce.
  • Proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
  • Experience with automated reporting and analysis applications.
  • Recent experience negotiating long-term R.O.E. agreements with MDUs.
  • Familiarity with the cable industry.
  • 3–5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
  • 3–5+ years of consultative sales experience.
  • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

Responsibilities

  • Simplify and enhance the customer experience.
  • Develop strategic sales presentations to secure long-term R.O.E. agreements with MDUs and SFUs.
  • Exceed quarterly revenue sales quotas across products, including HSD, video, managed Wi-Fi, and other bulk services.
  • Build consultative relationships with high-level clientele, recommend suitable products and services, and maximize client NOI.
  • Negotiate competitive MDU sales agreements, navigate the legal redline process, and use product knowledge to develop proposals and contracts.
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