Account Executive - MedSpa

Phorest • Philadelphia, PA

10d

About The Position

Phorest is seeking a commercially driven, entrepreneurial Account Executive to grow its presence in the North American medspa market. The role owns the full sales cycle, from qualifying leads generated through Marketing, Partnerships, and industry events to discovery, product demonstrations, negotiation, and closing new business. The Account Executive will build relationships in the medspa community and represent Phorest at conferences and events across the United States.

This role offers the opportunity to help shape Phorest's sales approach in a growing market. The successful candidate will work with an evolving playbook, take ownership, learn quickly, and test new ideas. They will collaborate with MedSpa Marketing, Partnerships, Customer Success, Product, Partner Development, and onboarding teams to create a seamless customer experience and develop an effective, repeatable sales process.

Requirements

• Experience in a full-cycle sales or Account Executive role, ideally in SaaS, B2B technology, or another consultative sales environment.
• A proven ability to meet or exceed sales targets, particularly in an inbound or lead-driven sales environment.
• Strong discovery, presentation, and product demonstration skills, with the ability to understand customer challenges and communicate relevant solutions.
• A consultative sales approach and confidence handling objections, navigating negotiations, and closing deals.
• Curiosity and the ability to learn technical products quickly and explain their value to non-technical audiences.
• A proactive, entrepreneurial mindset and the confidence to take initiative, work independently, and create momentum without a fully established playbook.
• Resilience, adaptability, and a growth mindset, including comfort with challenges and willingness to experiment and learn.
• Strong organizational and pipeline management skills, including the ability to manage multiple opportunities and priorities.
• Familiarity with CRM platforms such as Salesforce, HubSpot, or similar sales tools.
• Excellent written and verbal communication skills and confidence engaging business owners, clinicians, and senior decision-makers.
• A collaborative mindset and ability to work effectively across Sales, Marketing, Partnerships, and Customer Success teams.
• Willingness and ability to travel regularly across the United States to meet prospective customers and attend conferences, partner events, and industry events.

Nice To Haves

• Experience selling software or technology solutions to small and medium-sized businesses or multi-location operators.
• Knowledge of the medspa, medical aesthetics, skincare, beauty, or wellness industries.
• An existing network of relationships within the United States medspa community.
• Experience working in a startup, launching a new product, or helping a business expand into a new market.
• Familiarity with AI-powered sales tools, automation, or sales engagement platforms.

Responsibilities

• Manage the full sales cycle, including lead qualification, discovery, product demonstrations, negotiations, and closing new business.
• Build and maintain a healthy pipeline, prioritizing established, multi-provider medspas that fit Phorest's ideal customer profile.
• Respond to new leads promptly, understand prospect needs and buying timelines, and guide prospects through a consultative sales process.
• Work toward monthly, quarterly, and annual recurring revenue targets and take ownership of sales performance.
• Identify opportunities to improve conversion rates, pipeline performance, and prospective customer experience.
• Lead discovery conversations with medspa owners, operators, clinicians, and practice leaders.
• Deliver tailored product demonstrations and communicate product capabilities as relevant business benefits.
• Handle objections, competitive comparisons, and commercial negotiations while building trust and closing deals.
• Represent Phorest at medspa conferences, trade shows, partner events, and industry gatherings across the United States.
• Build relationships with prospective customers, industry professionals, and partners, and follow up on event- and partner-sourced leads.
• Work with Marketing and Partnerships to maximize event, campaign, and partner opportunities.
• Share insights from customer conversations and industry events to inform sales and marketing approaches.
• Collaborate with MedSpa Marketing, Partnerships, Customer Success, Product, Partner Development, and onboarding teams.
• Maintain accurate customer records, sales activity, and pipeline information in the CRM.
• Track key performance metrics, including lead conversion, demo effectiveness, win rates, and recurring revenue.
• Use data and customer insights to identify opportunities and risks and improve sales performance.
• Stay informed about the medspa industry, competitors, and Phorest product developments.
• Contribute ideas, test new approaches, and help create a repeatable sales process as the medspa business grows.

Benefits

• Fully employer-paid medical, dental, life, AD&D, and short-term disability benefits.
• Employee Assistance Program (EAP) and wellness perks.
• Optional 401(k) and upgraded insurance options.
• In-house Learning and Development/business coach and online learning resources, including LinkedIn Learning.
• Regular social events.
• Opportunity to join or champion an Employee Resource Group, club, society, or group.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed