Account Executive - MedSpa

Phorest•Philadelphia, PA

About The Position

Phorest is hiring an entrepreneurial Account Executive to grow its presence in the North American medspa market. The role owns the full sales cycle, from qualifying inbound, partner-sourced, and event-generated leads through discovery, product demonstrations, negotiation, and closing new business. The Account Executive will build a pipeline, focus on established multi-provider medspas that fit Phorest’s ideal customer profile, and work toward recurring revenue targets. The position involves leading consultative conversations with medspa owners, operators, clinicians, and practice leaders; tailoring demonstrations to customer needs; addressing objections and competitive comparisons; and positioning Phorest as a technology and growth partner. The Account Executive will represent Phorest at conferences, trade shows, partner events, and other industry gatherings across the US, while developing relationships throughout the medspa community. The role also collaborates with Marketing, Partnerships, Customer Success, Product, Partner Development, and onboarding teams. It contributes market and customer insights, helps improve lead conversion and sales processes, maintains accurate CRM records and pipeline data, and tracks performance metrics. The successful candidate will be proactive and comfortable helping shape the sales approach in a growing market without a fully established playbook. Regular travel across the US is required.

Requirements

Experience in a full-cycle sales or Account Executive role, ideally in SaaS, B2B technology, or another consultative sales environment.
A proven ability to meet or exceed sales targets, particularly in an inbound or lead-driven sales environment.
Strong discovery, presentation, and product demonstration skills.
A consultative sales approach and confidence handling objections, negotiations, and deal closing.
Ability to learn technical products quickly and explain their value to non-technical audiences.
A proactive, entrepreneurial mindset, with ability to take initiative, work independently, and create momentum without a fully established playbook.
Resilience, adaptability, and a growth mindset, with willingness to experiment and learn from conversations.
Strong organization and pipeline management skills, including the ability to handle multiple opportunities and priorities.
Familiarity with CRM platforms such as Salesforce, HubSpot, or similar sales tools.
Excellent written and verbal communication skills and confidence engaging business owners, clinicians, and senior decision-makers.
Ability to collaborate effectively across Sales, Marketing, Partnerships, and Customer Success teams.
Willingness and ability to travel regularly across the US for customer meetings, conferences, and partner and industry events.

Nice To Haves

Experience selling software or technology solutions to small and medium-sized businesses or multi-location operators.
Knowledge of the medspa, medical aesthetics, skincare, beauty, or wellness industries.
An existing network of relationships within the US medspa community.
Experience working in a startup, launching a new product, or helping a business expand into a new market.
Familiarity with AI-powered sales tools, automation, or sales engagement platforms.

Responsibilities

Manage the full sales cycle, including qualifying inbound, partner-sourced, and event-generated leads; discovery; product demonstrations; negotiations; and closing new business.
Build and maintain a healthy pipeline, prioritizing established, multi-provider medspas that fit Phorest’s ideal customer profile.
Respond promptly to leads, understand customer needs and buying timelines, and guide prospects through a consultative sales process.
Work toward monthly, quarterly, and annual recurring revenue targets and take ownership of sales performance.
Identify ways to improve conversion rates, pipeline performance, and the prospective customer experience.
Lead discovery conversations with medspa owners, operators, clinicians, and practice leaders to understand their businesses, challenges, and growth ambitions.
Deliver tailored product demonstrations and communicate technical product capabilities as relevant business benefits.
Address objections and competitive comparisons, negotiate commercial terms, build trust, and close deals.
Represent Phorest at US medspa conferences, trade shows, partner events, and industry gatherings.
Build relationships with prospective customers, industry professionals, and partners to strengthen Phorest’s presence and credibility.
Work with Marketing and Partnerships to maximize event, campaign, and partner-generated opportunities, and follow up on associated leads.
Share insights from industry events and customer conversations to inform sales and marketing approaches.
Collaborate with MedSpa Marketing, Partnerships, Customer Success, Product, Partner Development, and onboarding teams throughout the customer journey.
Maintain accurate customer records, sales activity, and pipeline information in the CRM, and ensure clear customer handovers to onboarding teams.
Track performance metrics such as lead conversion, demo effectiveness, win rates, and recurring revenue generated.
Use data and customer insights to identify opportunities and risks and continuously improve sales performance.
Stay informed about the medspa industry, competitor offerings, and Phorest product developments.
Contribute ideas, test approaches, and help develop a repeatable sales process as the medspa business grows.

Benefits

Fully employer-paid medical insurance.
Fully employer-paid dental insurance.
Fully employer-paid life insurance.
Fully employer-paid AD&D coverage.
Fully employer-paid short-term disability coverage.
Employee Assistance Program (EAP).
Wellness perks.
Optional 401(k).
Optional upgraded insurance options.
In-house Learning and Development/business coach and online learning resources, including LinkedIn Learning.
Regular social events.
Employee Resource Groups and the opportunity to join or champion a club, society, or group.