About The Position

Phorest is seeking a commercially driven, relationship-focused Partner Manager to grow its presence in the North American medspa market. The role builds and develops partnerships with skincare and injectable brands, device manufacturers, distributors, industry associations, educators, consultants, and complementary technology businesses. The position focuses on creating awareness, qualified leads, new business opportunities, and recurring revenue through partner channels. The Partner Manager will manage an assigned portfolio of industry partners, identify new partnership opportunities, and execute joint initiatives such as co-marketing campaigns, educational events, webinars, and sales activities. They will work with regional partner teams in key US markets and collaborate with Sales, Marketing, Product, and global Partnerships teams. Regular travel is an important part of the role, including partner meetings, conferences, trade shows, workshops, and regional events. The role also involves engaging directly with medspa owners and operators, tracking partner performance and commercial outcomes, maintaining accurate CRM records, and sharing market and customer insights to help shape Phorest's approach to the medspa sector. Phorest is a SaaS company serving the hair, beauty, and medspa industries and is a Certified B Corp.

Requirements

  • At least 4 years of experience in partnerships, business development, account management, or consultative B2B sales.
  • Experience in the medspa, medical aesthetics, skincare, healthcare technology, or a related industry.
  • A proven track record of developing and executing partnerships that generate qualified leads, pipeline growth, and measurable commercial results.
  • Strong relationship-building and stakeholder management skills, including confidence engaging industry partners, business owners, clinicians, and senior decision-makers.
  • A commercially driven mindset and experience identifying opportunities, managing partner performance, and contributing to revenue growth.
  • Excellent presentation and communication skills, including representing a company at industry events, partner meetings, and customer engagements.
  • Strong organizational and project management skills, particularly for coordinating events, campaigns, and multiple partner initiatives.
  • A proactive, self-starting approach and ability to work independently, take ownership, and drive activity forward without a fully established playbook.
  • Experience working cross-functionally with Sales, Marketing, Product, and other business teams.
  • Strong attention to detail and ability to maintain accurate CRM records, manage follow-up activity, and track commercial performance.
  • Willingness and ability to travel regularly across the US to meet partners, attend conferences, and participate in industry and regional events.

Nice To Haves

  • An established network of contacts in the North American medspa, aesthetics, or skincare industry.
  • Experience working with skincare or injectable brands, device manufacturers, distributors, professional associations, or clinical education providers.
  • Experience developing regional partner programs or helping a business expand into a new market.
  • Experience with partner-led marketing, co-selling, educational events, or joint go-to-market initiatives.
  • Familiarity with CRM platforms such as Salesforce or HubSpot.

Responsibilities

  • Manage and develop an assigned portfolio of medspa industry partners, working with their sales, marketing, education, and regional teams.
  • Identify and engage potential partners, including brands, device manufacturers, distributors, associations, education providers, consultants, and complementary technology businesses.
  • Build relationships with partner stakeholders and identify opportunities to collaborate.
  • Develop and execute joint initiatives, including co-marketing campaigns, educational events, webinars, and sales activities.
  • Maintain regular partner communication and ensure initiatives progress and deliver value.
  • Generate qualified medspa leads, new business opportunities, and recurring revenue through partner channels.
  • Work with Sales to qualify, follow up on, and convert partner-sourced leads.
  • Communicate Phorest's value proposition to medspa owners, operators, clinicians, and practice leaders.
  • Monitor partner performance and take action to improve engagement and commercial results.
  • Build and maintain a partnership pipeline and track progress against commercial goals.
  • Build relationships with regional partner teams in key US medspa markets.
  • Represent Phorest at conferences, trade shows, partner events, workshops, and regional industry gatherings.
  • Organize and deliver joint events, educational sessions, product demonstrations, and other partner activities.
  • Engage directly with medspa owners and operators to build trust and strengthen Phorest's industry presence.
  • Ensure event- and partner-generated leads are accurately captured and promptly followed up.
  • Collaborate with Sales, Marketing, Product, and global Partnerships teams to deliver partner initiatives.
  • Contribute to co-marketing campaigns, webinars, educational content, customer stories, and other partner-led marketing activities.
  • Share partner, customer, and market insights to help shape Phorest's medspa strategy.
  • Stay informed about the North American medspa market, trends, competitors, and partnership opportunities.
  • Track partner activity, lead generation, pipeline contribution, customer conversions, and recurring revenue.
  • Maintain accurate, current CRM records of partner relationships, activities, and opportunities.
  • Manage multiple partner initiatives, timelines, and priorities, ensuring follow-through and delivery.
  • Use performance insights to improve execution and maximize partnership impact.

Benefits

  • Fully employer-paid medical, dental, life, AD&D, and short-term disability benefits, plus an Employee Assistance Program and wellness perks.
  • Optional 401(k) and upgraded insurance options.
  • In-house Learning and Development/business coach and online learning resources, including LinkedIn Learning.
  • Regular social events.
  • Employee Resource Groups, with opportunities to join or champion a club, society, or group.
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