Account Executive, Ambulatory

Rhapsody

7d • $92,000 - $150,000

About The Position

The Account Executive is responsible for growing Rhapsody’s customer base in the Ambulatory segment, emphasizing upsell, cross-sell, and cloud solutions to increase ARR. The role builds strong customer relationships, develops strategic account plans, and executes company strategy. The position also calls for adopting AI tools and workflows to improve efficiency, collaboration, and innovation while maintaining quality, security, and ethical standards.

The successful candidate will meet or exceed sales quotas and forecasts, maintain accurate CRM and pipeline records, build account plans across product lines, and establish trusted-advisor relationships with customer stakeholders, including C-level leaders. They will understand customer needs and position Rhapsody solutions accordingly. Up to 50% travel may be required, although current expectations are lower; the role requires flexibility for customer schedules, after-hours meetings, and travel with limited advance notice.

The anticipated annual base salary range is $92,000–$150,000 USD. The role is also eligible for Rhapsody’s commission program, with target variable compensation of $90,000 based on sales-quota achievement. Rhapsody offers a comprehensive benefits package, including health coverage, retirement savings, paid time off, and other well-being programs.

Requirements

• Bachelor’s degree in an appropriate field.
• At least 5 years of experience in a Healthcare IT and/or healthcare sales-related role.
• Knowledge of the U.S. acute, ambulatory, or healthcare technology market.
• Salesforce (SFDC) experience.
• Established knowledge of sales techniques, strategies, and methodologies.
• Proven sales experience, consistently meeting or exceeding sales quotas in prior roles.
• Superior communication skills, including the ability to speak, write, and present clearly and effectively.
• Ability to perform proficiently in a fast-paced, high-stress work environment.
• Openness to flexible work hours, including managing customers in other time zones and participating in after-hours meetings.
• Flexibility to travel with minimal advance notice; up to 50% travel may be required, though current expectations are lower.

Nice To Haves

• Clinical experience.

Responsibilities

• Develop and maintain strong client relationships across all levels, from analysts to the C-suite.
• Act as the client’s internal advocate, representing their interests and needs across the organization.
• Promote client reference ability by delivering consistent value and fostering satisfaction.
• Ensure clients comply with contracted software version requirements.
• Identify and drive cross-sell opportunities by introducing Rhapsody solutions that meet client needs.
• Partner with Customer Success to maintain regular, strategic communication with customer stakeholders.
• Identify and position value-add services, including implementation, consulting, performance management, and virtual or in-person training.
• Uncover revenue opportunities, including additional licenses, communication points, and cloud offerings.
• Maintain accurate internal reporting, with emphasis on forecasting, pipeline building, and Salesforce data hygiene.
• Transform workflows to be AI-first by connecting tools, building scalable automations, and standardizing best practices.
• Lead AI adoption by identifying high-impact use cases and developing solutions while balancing experimentation with governance and quality standards.
• Perform other duties as assigned to support team and organizational goals.

Benefits

• Health coverage
• Retirement savings
• Paid time off
• Other programs designed to support overall well-being
• Commission program with target variable compensation of $90,000 based on achievement of sales quota

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level