Account Executive

HypertecScottsdale, AZ
Onsite

About The Position

Hypertec is seeking an Account Executive to join our Field & Managed Services team in Scottsdale, Arizona. This role involves developing and executing a services sales strategy, prospecting into existing and net-new accounts, and conducting consultative discovery conversations to identify customer needs. The Account Executive will manage the full sales cycle for services opportunities, maintain accurate forecasts, and articulate the value of Hypertec’s services to various stakeholders. The position also requires partnering with account executives to attach services to hardware and software sales, building long-term customer relationships, and collaborating with internal teams to shape service recommendations and ensure engagement fit. Additionally, the role involves sharing market feedback to refine offerings and participating in go-to-market programs, with expectations for weekly activity targets and monthly pipeline creation goals. Responsibilities may evolve with business needs.

Requirements

  • High school diploma or equivalent required
  • 2–5 years of experience in IT service sales, IT services engagement development, technical or operational sales
  • Demonstrated ability to conduct thoughtful discovery and uncover execution level challenges, not just technical requirements
  • Comfort prospecting into new accounts using consultative, value led outreach
  • Excellent English verbal and written communication skills at the professional proficiency level in customer facing interactions
  • Experience using CRM platforms (Salesforce, HubSpot, Dynamics, etc.) with high standards of accuracy and documentation
  • Strong organizational skills and the ability to manage multiple opportunities simultaneously
  • Self-motivated, proactive, and driven by achieving predictable pipeline creation and sales outcomes
  • Ability to collaborate effectively across technical and non-technical teams

Nice To Haves

  • Bachelors Degree preferred

Responsibilities

  • Develop and execute a services sales strategy to meet or exceed assigned revenue and pipeline targets
  • Prospect into existing and net-new accounts through outbound efforts, referrals, partner collaboration, and alignment with account teams
  • Conduct consultative discovery conversations to identify execution gaps, operational risks, and lifecycle challenges
  • Open, qualify, and advance services opportunities from early engagement through proposal readiness
  • Manage services opportunities through the full sales cycle, maintaining accurate forecasts and CRM documentation
  • Clearly articulate the value of Hypertec’s services to technical, operational, and business stakeholders
  • Identify upcoming customer projects, refresh cycles, rollouts, and operational changes where services can improve predictability and outcomes
  • Position services to reduce delivery risk, improve execution consistency, and support internal IT capacity
  • Partner with account executives to attach services to relevant hardware and software sales motions
  • Build long-term customer relationships that enable recurring and lifecycle-based services opportunities
  • Collaborate with services leadership, operations, engineering, and delivery teams to validate scope and engagement fit
  • Assist in shaping service recommendations, value messaging, and engagement narratives
  • Act as a communication bridge between customers, Sales, and Services teams during early engagement stages
  • Share market feedback and customer insights to help refine services offerings and positioning
  • Participate in pilot campaigns, list building initiatives, and new go to market programs
  • Meet weekly activity targets and monthly pipeline creation goals

Benefits

  • Comprehensive benefit plan offerings, allowing our employees to tailor their benefits to fit their unique health needs and preferences. Including medical, dental, vision, life insurance, and EAP.
  • 401K with employer contribution.
  • Health Savings Account (HSA).
  • Paid Floater Days.
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