Account Executive, Government

T-Mobile USA•South Portland, MA

About The Position

The Account Executive, Government supports the growth and retention of local government accounts through direct sales and account management. The role generates new sales opportunities, renews contracts, and increases customer satisfaction. It emphasizes strategic relationship building and aligning sales efforts with organizational values and metrics. Success is measured by sales targets, renewal rates, customer retention, and revenue growth. The role contributes to expanding government account revenue and strengthening customer relationships to support long-term business objectives. This position requires travel. The role also includes other duties or projects as assigned by business management.

Requirements

High school diploma or GED.
At least 21 years of age.
Legally authorized to work in the United States.
Account management skills to manage customer accounts and support satisfaction and retention.
Prospecting and selling ability, including a track record of delivering tailored solutions that meet client needs and foster long-term relationships.
Attention to detail and accuracy.
Problem-solving and analytical skills, including interpreting data to identify trends and inform decisions.
Ability to build and maintain relationships with clients and stakeholders.
Negotiation skills.
Proficiency with CRM systems such as Salesforce and Microsoft Office, especially Excel for data analysis and reporting.
Strong verbal and written communication skills for customer interactions, presenting solutions, and team collaboration.
Ability to create and deliver compelling customer presentations using visual aids and clear messaging.
Travel is required.

Nice To Haves

Three or more years selling to state and local government accounts.
Three or more years of extensive customer service experience.
Three or more years of business markets sales experience.
Three or more years of wireless industry sales experience.
Three or more years of telesales or technical sales experience.

Responsibilities

Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts.
Establish and maintain customer relationships to drive account growth, conduct account reviews, and identify upsell and renewal opportunities.
Complete continuous training to maintain current knowledge of products, services, and sales methodologies.
Demonstrate professional and ethical conduct in interactions with customers and colleagues to support a collaborative work environment.
Perform other duties or projects as assigned by business management.

Benefits

Competitive base salary and compensation package, including target sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles.
Annual stock grant and employee stock purchase plan.
401(k).
Access to free, year-round money coaches.
Medical, dental, and vision insurance.
Flexible spending account.
Paid time off and up to 12 paid holidays.
Paid parental and family leave.
Family building benefits, back-up care, enhanced family support, and childcare subsidy.
Tuition assistance and college coaching.
Short- and long-term disability coverage.
Voluntary AD&D, accident, life, disability, and long-term care coverage.
Mobile service and home internet discounts for eligible employees.
Pet insurance for eligible employees.
Commuter and transit programs for eligible employees.