Account Executive, Government
About The Position
This role supports the growth and retention of local government accounts through direct sales and account management. The Account Executive generates new sales opportunities, renews contracts, and increases customer satisfaction within government accounts. The role emphasizes strategic relationship building and aligning sales efforts with organizational values and metrics. Success is measured by sales targets, renewal rates, customer retention, and revenue growth. The work expands government account revenue and strengthens customer relationships to support long-term business objectives. Travel is required. The position is not DOT regulated and is not safety sensitive. The total target cash pay range is $130,100–$234,600, inclusive of target incentives. The base pay range is $78,060–$140,760; actual starting pay varies based on factors such as work location, qualifications, and experience. Eligible employees in regular, non-temporary Retail and Business Sales roles may receive monthly or quarterly sales incentives.
Requirements
- High school diploma or GED.
- At least 21 years of age.
- Legally authorized to work in the United States.
- Account management skills to manage customer accounts and support satisfaction and retention.
- Proven prospecting and selling ability, including delivering tailored solutions that meet client needs and foster long-term relationships.
- Attention to detail and accuracy.
- Problem-solving and analytical skills, including interpreting data to identify trends and inform decisions.
- Ability to build and maintain relationships with clients and stakeholders.
- Negotiation skills.
- Proficiency with CRM systems such as Salesforce and Microsoft Office, especially Excel for data analysis and reporting.
- Strong verbal and written communication skills for customer interactions, presentations, and team collaboration.
- Ability to create and deliver compelling presentations to potential and existing customers.
Nice To Haves
- At least 3 years of experience selling to state and local government accounts.
- At least 3 years of extensive customer service experience.
- At least 3 years of business markets sales experience.
- At least 3 years of wireless industry sales experience.
- At least 3 years of telesales or technical sales experience.
Responsibilities
- Generate new sales opportunities and meet monthly sales and renewal targets through proactive outreach to government accounts.
- Establish and maintain customer relationships to drive account growth, conduct account reviews, and identify upsell and renewal opportunities.
- Complete ongoing training to maintain current knowledge of products, services, and sales methodologies.
- Demonstrate professional and ethical conduct with customers and colleagues to support a collaborative work environment.
- Perform other duties or projects as assigned by business management.
Benefits
- Competitive base salary and compensation package.
- Annual stock grant.
- Employee stock purchase plan.
- 401(k).
- Access to free, year-round money coaches.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability coverage.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service and home internet discounts for eligible employees.
- Pet insurance for eligible employees.
- Commuter and transit programs for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
