Account Executive, Startups (Grower)

Stripe • Chicago, IL

8d

About The Position

Stripe is a financial infrastructure platform used by companies ranging from large enterprises to startups. The Startups, Existing Business team is a consultative sales team responsible for the growth and retention of Stripe’s largest and fastest-growing startup customers. The Account Executive identifies ways clients can get more value from Stripe, executes scaled sales strategies to close upsells and renewals with existing customers, and leads campaigns to increase adoption of Stripe products.

The role owns renewals and commercial negotiations, develops full sales-cycle strategies for product adoption, new product sales, and retention, and works across product, sales, risk, and operations teams to address complex client needs and improve Stripe’s products. The Account Executive also manages sales from lead to close for startups and small and medium businesses, generates leads, identifies customer pain points, recommends Stripe solutions, and coordinates with internal teams to support customer success.

Requirements

• At least 5 years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build strong relationships with technical customers.
• Ability to drive and close upsell opportunities for additional Stripe products through long-term, consultative engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• Ability to work well with a wide range of internal and external stakeholders.
• Ability and motivation to operate in an ambiguous, fast-paced environment.
• Superior verbal and written communication skills.

Nice To Haves

• Prior experience in a sales and customer-facing role at a high-growth technology company.
• Experience with Excel and SQL, or willingness to learn.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales-cycle strategies to drive product adoption, new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve Stripe’s product.
• Own the full sales cycle from lead to close for startups and small and medium businesses.
• Generate leads through cold calling, blitzing, research, networking, and territory development.
• Make every potential Stripe user happy with every interaction, regardless of deal size.
• Identify and understand users’ pain points and propose Stripe solutions.
• Coordinate with other Stripe teams to set them up for users’ success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed