Account Executive - Corporate Accounts

Corporate Interiors•Wayne, PA

About The Position

The Account Executive – Corporate Accounts qualifies and prioritizes prospective major corporate accounts, analyzes strategic approaches to winning them, and builds long-term customer relationships. This experienced sales professional is expected to work collaboratively, communicate clearly and respectfully, support company goals, meet or exceed sales quotas, and deliver business development, sales volume, revenue, and profitability results. The role has latitude to make independent decisions concerning effective project execution. The position identifies, develops, and serves corporate customers and related professionals, including architects, general contractors, and real estate professionals. It recommends integrated solutions, prepares estimates and bids, oversees orders and delivery or installation coordination, and provides post-sale support. It also monitors markets and competitors, develops referral networks, and maintains sales forecasts, records, and reports in the company CRM. The Account Executive works with sales, support, project management, design, and operational colleagues to meet client needs. Corporate Interiors specializes in workplace environments and provides workspace furniture, architectural solutions, custom millwork, flooring, audio-visual integrations, in-house design and project management, and eco-friendly new furniture. The company describes itself as the Philadelphia Region’s largest office-furniture remanufacturer and has operated since 1985.

Requirements

High school diploma.
5–10 years of sales or sales account management experience with measurable success.
Knowledge of the product portfolio and how it integrates into the design and construction process.
High proficiency in Microsoft Word, Excel, MS Outlook, and Hedberg.
Strong oral, presentation, written, and interpersonal skills.
Ability to work well as part of a team.

Nice To Haves

Bachelor of Arts or Bachelor of Science in a related field preferred.
Related industry experience preferred.

Responsibilities

Qualify and prioritize potential major corporate accounts and develop strategies to win and grow those accounts.
Identify and connect with prospective and existing customers, architects, general contractors, and real estate professionals; demonstrate products, explain features and services, and close orders.
Build detailed account plans and long-term customer relationships.
Recommend integrated solutions based on customer needs and interests, and answer questions about products, prices, availability, uses, and credit terms.
Provide product samples and catalogs; prepare drawings, estimates, and bids tailored to customer needs.
Find prospective customers through directories, leads, professional organizations, clubs, trade shows, networking events, and conferences.
Monitor market conditions, product innovations, and competitors’ products, prices, and sales.
Participate in promotional activities such as telemarketing, direct mail, and follow-ups, and set up frequent users on the e-commerce retail site.
Attend industry events and develop a network of referral partners.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Supervise and monitor order status; obtain credit information and review CI, terms, and conditions.
Review customer purchase orders and purchasing policies to address payment obstacles and obtain deposits.
Prepare orders and manufacturer instructions, and review order details with support staff.
Perform administrative duties, including preparing sales budgets and reports, maintaining CRM information and forecasts, keeping sales records, and filing expense reports.
Prepare delivery and installation instructions involving appropriate CI personnel, and follow up on and audit post-installation details.
Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
Assist with projects under the close supervision of a Project Manager and Designer.
Develop customer trust and broad relationships, and coordinate with sales, sales support, and operational associates to meet client needs.