Account Executive/ Sales Manager

Elite Home Health•Fort Lauderdale, FL

11d

About The Position

Elite Home Health is a Medicare-certified home health agency serving communities across Florida. The Account Executive develops and maintains healthcare referral relationships to increase awareness of the agency’s services and generate patient referrals. The role acts as a liaison between referral sources and the agency, promoting available services while supporting exceptional customer service and patient-centered care. The Account Executive also serves as a sales leader in an assigned territory by supporting growth strategies, mentoring team members, and helping advance agency sales initiatives. Working with leadership, clinical leadership, intake staff, and operational teams, the role identifies market opportunities, strengthens referral development, supports smooth transitions of care, and contributes to organizational growth goals. This position focuses on sales, business development, and relationship management and does not provide direct patient care. It reports to the Administrator, Director of Business Development, Regional Sales Director, or designated agency-growth leadership.

Requirements

Valid driver's license, reliable transportation, and ability to travel throughout the assigned territory.
Ability to pass background screening and meet all compliance requirements.
Strong relationship-building, networking, communication, presentation, and interpersonal skills.
Proven sales and business development capability, with strategic planning and territory management skills.
Leadership and coaching abilities, including the ability to motivate, influence, and collaborate with others.
Data-driven decision-making and performance analysis skills.
Self-motivation and ability to work independently.
Strong organizational and time-management skills.
Commitment to exceptional customer service and patient-centered care.

Nice To Haves

Bachelor’s degree in marketing, business, healthcare administration, or a related field; equivalent healthcare sales experience may be considered in lieu of formal education.
At least two years of healthcare sales, business development, physician relations, or home health marketing experience.
Home health, hospice, or post-acute care experience.
Established healthcare referral relationships within the service area.
Experience leading, mentoring, or training sales teams.
Demonstrated success achieving healthcare sales and census growth goals.
Understanding of Medicare, Medicare Advantage, and home health services.

Responsibilities

Develop and maintain relationships with physicians, hospitals, rehabilitation facilities, skilled nursing facilities, assisted living communities, case managers, and other referral sources.
Generate qualified patient referrals through ongoing outreach and relationship-building.
Develop and execute territory growth plans to achieve agency census and admission goals.
Identify opportunities to expand service lines, enter new markets, and strengthen strategic referral partnerships.
Meet or exceed established sales goals and performance expectations.
Conduct regular in-person visits with referral sources and community partners.
Educate healthcare professionals on Elite Home Health services, programs, and admission criteria.
Attend networking events, healthcare meetings, and community functions to promote agency services.
Assist in developing and implementing sales strategies and growth initiatives.
Mentor and support Account Executives and other business development team members; share best practices and participate in onboarding and training.
Monitor territory performance and recommend improvement strategies in collaboration with leadership.
Collaborate with intake and clinical teams to facilitate timely referral processing and provide referral sources with responsive communication and customer service.
Monitor referral activity, follow up on opportunities, and help resolve concerns or barriers affecting referral relationships.
Analyze referral trends, market conditions, and competitor activity; develop territory action plans and present market intelligence and growth recommendations to leadership.
Support annual business development planning, leadership meetings, cross-functional initiatives, and organizational growth objectives.
Maintain accurate records of referral contacts and business development activities; use CRM and agency systems to track activity and outcomes.
Prepare updates and reports regarding referral trends, goals, and growth initiatives, and participate in sales meetings and leadership discussions.