Account Executive II, Strategic Growth Accounts

Lands' End•Dodgeville, WI

About The Position

Lands’ End is seeking a motivated, results-driven Account Executive II to join its Strategic Growth Account Sales Team. The role manages and grows existing B2B accounts valued between $250,000 and $1 million annually, identifying key decision-makers and developing relationships to drive revenue growth and customer satisfaction. The Account Executive works with sales and sales enablement colleagues to achieve targets and build meaningful business relationships. The position develops account-specific strategies, manages the sales process from initial contact through negotiation and closure, and identifies opportunities to expand existing client relationships. It also collaborates with internal teams to meet client needs and incorporate feedback into product and service improvements. The Account Executive serves as a subject matter expert on Lands’ End products and services, provides responsive customer support, and maintains accurate client and sales records.

Requirements

Bachelor’s degree in Business, Sales, Marketing, or a related field.
At least 3 years of experience in account management, sales, or a related field.
Proven record of success in sales and client satisfaction, with a focus on Mid-Market clients.
Excellent written and verbal interpersonal and communication skills.
Ability to build and maintain strong, long-lasting client relationships.
Excellent presentation and negotiation skills.
Self-motivated and results-driven, with a focus on exceeding targets; able to work independently and collaboratively.
Proficiency with CRM software, sales analytics tools, and Microsoft Office Suite.
Willingness to travel as required.
Exceptional organizational and time-management skills.
Ability to adapt to changing client needs and market conditions.

Responsibilities

Develop and execute account-specific strategies to drive revenue growth and maximize customer satisfaction.
Identify key decision-makers in client organizations and establish strong, lasting relationships.
Meet or exceed annual sales targets established by sales leadership.
Set the overall vision, goals, and strategy for supporting and growing the account portfolio.
Build and maintain relationships with existing clients to drive upsell and cross-sell opportunities.
Research customers’ businesses and buying habits; conduct needs assessments to understand product usage and identify new sales opportunities and additional buyers.
Collaborate with marketing, product development, customer support, and other internal teams to meet client needs and incorporate client feedback into product and service improvements.
Manage the sales process proactively, from initial contact through negotiation and closure.
Conduct presentations, product demonstrations, and negotiations to maintain and expand existing accounts.
Maintain a deep understanding of industry trends, client needs, and competitive dynamics.
Use CRM tools to manage client data and the sales pipeline.
Prepare and present regular sales reports to the management team.
Serve as a subject matter expert on Lands’ End products and services, providing clients with product knowledge and support.
Address client inquiries and concerns promptly and provide exceptional customer service.
Maintain comprehensive, up-to-date records of client interactions and account information.