Growth Account Executive - Strategic
About The Position
The Growth Account Executive - Strategic drives executive-level relationship building, long-term strategic account planning, and high-value growth initiatives across top-tier accounts. The role works at the intersection of Customer Success, product innovation, and revenue expansion to deepen partnerships and scale AppFolio’s impact across strategic client organizations. The position owns a high-value portfolio of enterprise accounts, develops and executes account strategies to maximize long-term Total Contract Value and customer success, and drives revenue growth through renewals, upsells, and cross-sell opportunities. It partners closely with Strategic Customer Success Managers and product leaders, and brings executive customer feedback into product strategy and go-to-market initiatives. The role requires travel up to 30% of the time for customer engagements and internal team collaboration.
Requirements
- 10+ years of enterprise sales experience, managing strategic customer accounts within SaaS or technology.
- Proven mastery of managing full sales cycles for complex, high-value strategic software platforms.
- Demonstrated success in executive-level relationship building, consultative selling, and driving expansion revenue across enterprise client portfolios.
- Ability to thrive in high-growth environments and craft and execute scalable playbooks from the ground up.
- Expertise in Challenger Sales frameworks, executive negotiation, and solution-oriented consultative sales strategies.
- Ability to listen to customer needs and translate complex real estate operational challenges into actionable technical solutions.
- Deep experience collaborating cross-functionally with Product, Customer Success, and Marketing teams.
- Willingness and ability to travel up to 30% of the time.
Responsibilities
- Own a high-value portfolio of top-tier enterprise accounts and build relationships with executives at multiple levels, serving as a trusted strategic advisor.
- Develop and execute comprehensive account strategy plans to maximize long-term Total Contract Value and sustained customer success.
- Partner with Strategic Customer Success Managers and product leaders to deliver an exceptional end-to-end customer experience.
- Drive measurable revenue growth across full sales cycles through renewals, strategic upsells, and cross-sell expansion opportunities.
- Capture executive customer feedback to influence product strategy and go-to-market initiatives based on strategic market needs.
- Travel for customer engagements and internal team collaborations, up to 30% of the time.
Benefits
- Benefits eligibility for regular full-time employees; details are referenced via a benefits link in the posting.
- Potential eligibility for discretionary bonuses based on role and/or employment type.
- Coaching and mentorship, along with time and tools to develop skills.
- Hybrid work environment described as flexible, personal, and connected.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
