Account Executive II, Strategic Growth Accounts

Lands' End•Dodgeville, WI

About The Position

Lands’ End is seeking a motivated, results-driven Account Executive II to manage and grow Strategic Growth Account clients with annual values between $250K and $1M. The role focuses on identifying decision-makers, building client relationships, increasing revenue, and maintaining customer satisfaction. The Account Executive works with the sales and sales enablement team to meet sales targets and develop business relationships. The position is responsible for the overall vision, goals, and strategy for a portfolio of accounts. It includes developing account plans, researching customers and their buying habits, assessing needs, identifying new buyers and sales opportunities, managing the sales process through negotiation and closure, and providing product expertise and customer support. The Account Executive also collaborates with internal teams, maintains CRM and account records, and reports on sales activity and results.

Requirements

Bachelor’s degree in Business, Sales, Marketing, or a related field.
At least 3 years of experience in account management, sales, or a related field.
Proven sales and client-satisfaction track record, with a focus on Mid-Market clients.
Excellent written and verbal interpersonal and communication skills.
Ability to build and maintain strong, long-lasting client relationships.
Excellent presentation and negotiation skills.
Self-motivated and results-driven, with a focus on exceeding targets.
Ability to work independently and collaboratively.
Proficiency with CRM software, sales analytics tools, and Microsoft Office Suite.
Willingness to travel.
Exceptional organizational and time-management skills.
Ability to adapt to changing client needs and market conditions.

Responsibilities

Develop and execute account-specific strategies to grow revenue and maximize customer satisfaction.
Identify client decision-makers and establish enduring relationships with them.
Meet or exceed annual sales targets set by sales leadership.
Set the overall vision, goals, and strategy for supporting and growing a portfolio of accounts.
Build relationships with existing clients to drive upsell and cross-sell opportunities.
Research customer businesses and buying habits to develop account strategies and plans.
Assess customer needs, understand product usage, and uncover new sales opportunities and buyers within client organizations.
Collaborate with marketing, product development, customer support, and other internal teams to meet client needs and incorporate feedback into product and service improvements.
Manage the sales process from initial contact through negotiation and closure.
Conduct presentations, product demonstrations, and negotiations to maintain and expand existing accounts.
Maintain knowledge of industry trends, client needs, and competitive dynamics.
Use CRM tools to manage client data and the sales pipeline.
Prepare and present regular sales reports to management.
Serve as a subject matter expert on Lands’ End products and services, providing product knowledge and support to clients.
Respond promptly to client inquiries and concerns and provide exceptional customer service.
Maintain comprehensive, up-to-date records of client interactions and account information.