Account Executive, Group & Season Ticket Sales

Athletes Unlimited•Austin, TX
•$48,000 - $52,000•Hybrid

About The Position

Athletes Unlimited is hiring an Account Executive, Group & Season Ticket Sales in the Austin, Texas area to drive ticket sales, represent the brand, and build relationships in the local community. The role reports to the Senior Manager, Group & Season Ticket Sales. It is full-time, remote during the off-season, and hybrid in-season. Game days take place in Round Rock, and the position requires flexible hours for weekend and evening games, as well as approximately two to three weeks of travel to league locations each year. The Account Executive will pursue group and season ticket sales, manage customer relationships and sales processes, and work with internal and external partners to support bookings and fan experience. Athletes Unlimited operates professional women's softball, volleyball, and basketball leagues and is organized as a Public Benefit Corporation. The company describes its workplace as collaborative and offers benefits including health insurance, unlimited paid time off, and professional development opportunities.

Requirements

  • Must be based in the Austin Metro area; game days are based in Round Rock.
  • 1–3 years of experience in outbound and inbound sales; prior ticket sales experience is preferred.
  • Proven ability to build relationships and communicate and interact with customers face-to-face.
  • Ability to handle a high volume of outbound and inbound phone calls and emails.
  • Knowledge of HubSpot, Salesforce, or another CRM.
  • Flexible hours while onsite, including weekends and evenings for game days.
  • Collaborative and flexible working style, with the ability to work autonomously remotely and as part of an onsite team.
  • Willingness to travel to league locations approximately 2–3 weeks each year.
  • Strong organizational and follow-through skills, including the ability to prioritize and multitask.
  • Basic knowledge of Google Suite products.
  • Legal authorization to work in the United States.

Nice To Haves

  • Prior ticket sales experience.

Responsibilities

  • Identify and pursue strategic opportunities to capture volume ticket sales from targeted constituencies.
  • Coordinate and conduct sales calls with potential customers using provided leads, prospecting, cold calling, and customer referrals.
  • Offer seating opportunities across season, single-game, and group ticket packages.
  • Develop and maintain professional relationships with local, national, and international groups, including athletic clubs, schools, colleges, sports leagues, businesses, and restaurants.
  • Use HubSpot to maintain detailed records, seating charts, and outreach tracking for groups.
  • Use the ticketing platform to explain and select available seating and complete point-of-sale transactions.
  • Serve as the point of contact for existing customers.
  • Coordinate with internal and external constituencies to obtain price estimates and book reservations.
  • Coordinate or process all phases of group sales, including booking orders and securing deposits and payments for season and group ticket sales.
  • Collaborate with Marketing and Grassroots teams on group sales and outreach initiatives, event promotion, and fan experience.
  • Assist with special projects assigned by the Director, Group & Season Ticket Sales.

Benefits

  • Competitive health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with generous company match
  • Paid parental leave
  • Wellness and Development benefit
  • Caregiving benefit
  • Unlimited paid time off
  • Company holidays
  • Professional development opportunities
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