Account Director - Key National Retailer

Kerry Group•Arkansas City, AR

1d•$129,000 - $211,850•Hybrid

About The Position

The Account Director leads and expands Kerry’s portfolio with a high-value, strategic retail account located in Bentonville, Arkansas, and is part of the Direct-to-Retail leadership team. The role drives commercial growth, profitability, and client satisfaction by developing and executing long-term account strategies, serving as the senior point of contact, and delivering solutions aligned with client and organizational objectives. The Account Director advises executive stakeholders, negotiates complex agreements, and collaborates across functions to maximize value and provide high-quality service. The position includes direct leadership, coaching, and mentorship of two team members. It owns account profitability, including budgets, forecasting, and resource allocation, and involves presenting account health, performance metrics, and commercial outcomes to senior leadership. The role also supports business development through market analysis, pitches, and presentations. Travel within the United States of up to 30% is required. The position is full-time and hybrid. The stated annual salary range is $129,000–$211,850, and the role is eligible for performance-based incentive compensation. The posting anticipates expiration on December 7, 2026.

Requirements

Bachelor’s degree in Marketing, Business, or a related field.
At least 5 years of strategic account management experience within mass retail.
Proven success managing large, complex, high-volume national retail customers.
Ability to work with multiple partners, systems, and personalities.
Experience leading people and working with and influencing cross-functional teams.
Track record of delivering against goals and targets.
Strong organization and attention to detail in a fast-paced environment.
Strong analytical and problem-solving skills.
Ability and willingness to work independently with minimal oversight.
Proficiency in Microsoft Suite.
Availability to travel up to 30% within the United States.

Nice To Haves

MBA.

Responsibilities

Lead development and execution of long-term strategic growth plans for the account.
Serve as the senior point of contact and build and maintain executive-level relationships.
Identify and pursue upselling, cross-selling, and service-expansion opportunities.
Lead, coach, and mentor two team members and support their development and performance.
Own account profitability, including budget planning, financial forecasting, and resource allocation.
Negotiate complex contracts and agreements aligned with organizational goals and client needs.
Prepare and present account health, performance metrics, and commercial outcomes to senior leadership.
Provide strategic guidance and insights as a trusted client advisor.
Proactively address client needs, resolve complex issues, and ensure timely delivery of solutions.
Maintain professionalism, trust, and loyalty in client relationships.
Collaborate with sales, marketing, R&D, operations, and other teams to deliver innovative solutions and a seamless customer experience.
Lead client-facing initiatives and coordinate resources to achieve client objectives.
Analyze market trends, identify risks and opportunities, and recommend account-growth strategies.
Lead pitches and presentations to secure new business and drive revenue growth.