Account Director, Media

Supply•Boulder, CO
•Remote

About The Position

SUPPLY, an independent media agency headquartered in Boulder, Colorado, is hiring an Account Director, Media to lead client relationships and help move media campaigns forward. The role works directly with clients, agency leadership, and media specialists, bringing strategic thinking, strong execution, and collaboration to client work. The position is based in a flexible, remote-friendly environment; candidates in the Boulder/Denver area are preferred, and strong candidates elsewhere in Mountain Time will be considered. The Account Director owns day-to-day client relationships and serves as a trusted contact, leading meetings, status calls, presentations, and planning discussions. The role coordinates work across media strategy, planning, buying, analytics, and creative partners; manages priorities, timelines, and deliverables; and turns discussions into clear decisions and next steps. It also contributes media expertise to client planning and performance conversations, identifies opportunities involving emerging media, audience intelligence, data, AI, and marketing technology, and collaborates with internal strategy, analytics, and technology teams. The role also supports integrated and influencer campaigns by coordinating with clients, creators, and creative agency partners, helping manage creator contracts, approvals, deliverables, timelines, and production logistics. SUPPLY seeks an experienced agency professional with strong client-management skills, knowledge of traditional and digital paid media, and a proactive, organized approach to managing multiple projects.

Requirements

  • Demonstrated experience managing client relationships and integrated paid media campaigns.
  • Strong working knowledge of media strategy, planning, buying, campaign execution, and reporting.
  • Familiarity with both traditional and digital media channels.
  • Excellent verbal and written communication skills, including confidence presenting to clients and senior stakeholders.
  • Exceptional organization, attention to detail, and follow-through.
  • Ability to prioritize competing needs, exercise good judgment, and manage multiple projects.
  • Proactive mindset and willingness to take ownership.
  • Understanding of paid media campaign development and the ability to work confidently with clients and media specialists.

Nice To Haves

  • Six or more years of relevant media or advertising agency experience preferred; candidates with four or more years of strong, directly relevant experience are encouraged to apply.
  • Experience supporting influencer marketing campaigns, including contracts, deliverables, and production coordination.
  • Curiosity about emerging media and marketing technologies, including how AI, automation, and data can improve client work.

Responsibilities

  • Own day-to-day client relationships and serve as a trusted point of contact.
  • Build client relationships grounded in trust, responsiveness, and understanding of the client's business.
  • Lead client meetings, status calls, presentations, and planning discussions.
  • Anticipate client needs, bring forward recommendations, and keep clients informed and confident in the work.
  • Coordinate across media strategy, planning, buying, analytics, and creative partners.
  • Manage timelines, deliverables, priorities, and responsibilities across multiple workstreams.
  • Turn conversations into clear decisions, owners, and next steps.
  • Anticipate issues, bring the right people together, and resolve challenges.
  • Maintain project visibility without unnecessary administrative overhead.
  • Translate media recommendations and results into clear, actionable client conversations.
  • Contribute to media planning discussions, presentations, and business reviews.
  • Identify opportunities to improve client outcomes through emerging media, audience intelligence, data, AI, and marketing technologies.
  • Collaborate with strategy, analytics, and technology teams to explore capabilities and bring ideas to clients.
  • Determine when to make recommendations independently and when to involve a specialist.
  • Coordinate with clients, creators, and creative agency partners on integrated and influencer campaigns.
  • Help manage creator contracts, deliverables, approvals, and timelines.
  • Support content production and shoot logistics when needed.
  • Ensure influencer programs align with broader marketing and media initiatives.

Benefits

  • 100% employer-paid medical, dental, and vision insurance premiums.
  • Two weeks of paid time off annually.
  • Additional flexible PTO, subject to manager approval.
  • Opportunity to be considered for discretionary bonuses through SUPPLY's profit-sharing bonus program; awards are not guaranteed.
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