Account Coordinator

Stephen Gould Corporation • San Diego, CA

19d • Hybrid

About The Position

The Account Coordinator assists with managing client product and business portfolios and administers client activity, including correspondence with clients and suppliers, order processing, distribution spreadsheet maintenance, project tracking, research, and budget management. The role works closely with clients, suppliers, sales teams, and internal departments to meet client needs. The Account Coordinator is primarily responsible for managing orders from inception through payment, and for providing outstanding client service with strong communication, attention to detail, accountability, positivity, and time management. The position helps ensure client portfolios and sales teams align with company policies, procedures, and behavioral expectations. It offers a hybrid working model. The employee may also be required to perform other job-related duties as assigned.

Requirements

• Associate degree in Business or a related discipline.
• At least 2 years of experience.
• Strong communication, attention to detail, accountability, positivity, and time management.

Nice To Haves

• Bachelor’s degree in Business or a related discipline.
• High proficiency in Microsoft Word, Excel, Outlook, and virtual communication and collaboration tools such as Microsoft Teams, Webex, and Zoom.
• Bilingual English/Spanish ability.
• Knowledge of an ERP system covering core supply chain, manufacturing, services, financial, and other organizational processes.
• Experience in a corporate sales and service environment.

Responsibilities

• Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel, and suppliers.
• Initiate quotes in support of client product requests.
• Receive, process, and place client orders, including scheduling shipment of goods by land, air, or sea.
• Own and process Quality Management Standard documents, including ISO forms, Return Material Authorizations (RMA), and quality control action plans.
• Capture supporting order and portfolio documentation in the Epicor ERP system, including freight invoices and inventory management documents.
• Coordinate product receipt and release from the location warehouse.
• Work with corporate departments to ensure orders are processed for billing in a timely manner and encourage prompt invoice collection.
• Maintain distribution spreadsheets, track projects, conduct research, and manage budgets.
• Help ensure client portfolios and sales teams align with company policies, procedures, and behavioral expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree