Account Coordinator

Cargill•Shorewood, MN
•$43,000 - $55,000•Hybrid

About The Position

The Account Coordinator supports a moderate scale of customer service activities for a single-site team within Cargill’s Ag & Trading enterprise. The role contributes to optimizing and monitoring shipping and returns, processes complex customer orders, and resolves order or delivery issues. The position is based in Wayzata, Minnesota, or La Crosse, Wisconsin, and follows a hybrid schedule with three days in the office and two days at home. It is a first-shift role with flexible hours from 7:30 a.m. to 4:00 p.m. Relocation assistance and work visa sponsorship are not provided.

Requirements

  • Bachelor’s degree in a related field or equivalent experience.
  • Microsoft skills.
  • Other minimum qualifications may apply.

Responsibilities

  • Maintain systems and relationships that meet customer demand forecasts, along with databases related to shipments and inventory management.
  • Inform customers about order status, invoices, contract balances, and other information needed to complete sales.
  • Execute customer service strategies.
  • Support improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
  • Handle basic issues and problems under direct supervision and escalate more complex issues to appropriate staff.
  • Perform other duties as assigned.

Benefits

  • Comprehensive benefit program, including medical and/or other benefits depending on the position offered and hours worked.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 48 hours per calendar year unless otherwise provided by law.
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