Account Coordinator

Salute Inc.•United States, US,

3d•$0 - $65,000•Remote

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Account Coordinator to join our team and drive our relationships with hyperscale clients to new heights. The Account Coordinator serves as the single point of contact bridging Finance, Operations, and Client teams at the account level. This role is critical to driving revenue assurance, cost control, and data-driven decision making across the account portfolio. The Account Coordinator owns the day-to-day financial, operational, and administrative workflows that ensure a seamless client experience from onboarding through delivery — proactively identifying risks, resolving issues early, and partnering across internal teams to keep accounts running smoothly and profitably.

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).
2+ years of experience in account coordination, finance operations, billing, or a similar role.
Strong working knowledge of Microsoft Excel (pivot tables, lookups, basic formulas).
Experience with ERP or financial systems (Intacct, NetSuite, SAP, or similar).
Demonstrated ability to manage multiple workflows and competing deadlines.
Excellent written and verbal communication skills with a client-facing presence.

Nice To Haves

Experience in the data center, mission-critical, or technology services industry.
Familiarity with Salesforce, UKG, Smartsheet, and Power Query.
Exposure to contract administration, vendor management, or audit support.
Prior experience supporting QBRs, MBRs, or executive-level reporting.

Responsibilities

Prepare reporting packages for GARs, QBRs, and MBRs.
Assist in variance analysis on revenue, cost, and margin.
Maintain forecasting and budgeting trackers.
Support month-end close and accrual preparation.
Track account profitability and utilization trends.
Prepare, review, and issue sales invoices in alignment with contract terms and billing requirements.
Review and chase project WIP.
Collect outstanding accounts receivable.
Monitor billing deadlines and resolve discrepancies.
Support audit requests and documentation (e.g., proof of service, invoice support).
Reconcile timecards for proper project coding.
Review and validate timesheets for accurate labor tracking.
Manage expense coding across accounts.
Review and approve employee expense reports in alignment with policy and client/account requirements.
Track employee absences.
Report HR metrics.
Support workforce planning initiatives.
Monitor and maintain data quality and account setup across systems to ensure accurate billing and reporting.
Lead weekly operational syncs with account teams.
Coordinate ordering of branded apparel, PPE, and safety supplies.
Support data integrity across Salesforce and Intacct.
Drive process improvements and standardization.
Maintain operations record keeping and reporting.
Manage contract change controls.
Administer annual CPI increases.
Record contract expansions and extensions.
Drive early dispute resolution.
Ensure compliance with documentation and approval requirements.
Partner with Tax and Accounting to evaluate service taxability and financial impact.
Track vendor costs to ensure proper billing treatment and accurate margins.
Partner with Vendor Management to coordinate vendor onboarding and PO creation.
Maintain contract and PO documentation.
Track contract expirations and renewals.
Process goods receipts and confirm services.
Serve as a single point of contact bridging Finance, Operations, and Client teams.
Drive revenue assurance and cost control at the account level.
Enable data-driven decision making through timely, accurate reporting.
Ensure a seamless client experience from onboarding through delivery.
Proactively identify risks and resolve issues early.
Lead or support process improvement and automation initiatives across Salesforce, Intacct, UKG, Smartsheet, Power Query, and related tools.