Account Coordinator

Asembia•Florham Park, NJ

58d•Onsite

About The Position

The Account Coordinator supports the operational aspects of assigned programs, leading and executing operational meetings, and developing project goals and timelines. This role also assists with the execution process of new programs for existing pharmacy and pharmaceutical manufacturer customers. The Pharmacies operate from 8:00 am to 11:00 pm EST Monday through Friday, and Saturday through Sunday from 8:00 am to 8:00 pm EST.

Requirements

New Jersey Office ONLY: Must be registered with the State of New Jersey Board of Pharmacy as a Pharmacy Technician. Must successfully complete the ASPN Pharmacies New Jersey Policies and Procedures: Assessment.
Nevada Office ONLY: Must have Nevada Pharmacy Technician License. Technician Trainee License, issued by the Nevada State Board of Pharmacy is permitted only for internal candidates striving to obtain their Nevada Pharmacy Technician license.
Arizona Office ONLY: Pharmacy Technician License (requires national certification by PTCB or ExCPT), or Technician Trainee License, issued by the Arizona State Board of Pharmacy.
Pennsylvania Office ONLY: Must have Pennsylvania Pharmacy Technician License.
Remote Workers: Must be registered as a Pharmacy Technician with both their home state Board of Pharmacy and the Board of Pharmacy in the state where their assigned office is located.
High school diploma or GED equivalent required.
5+ yrs. relatable experience in the pharmaceutical/pharmacy experience required.
1–2 years of experience in a related role like account management, customer service, or sales is required.
Must have excellent organizational and problem-solving skills as well as stellar verbal and written communication skills.
Must be Proficient in Excel and Access.
Possess and maintain professional demeanor and courteous attitude at all levels.
Reliable and consistent attendance and schedule adherence is required.

Nice To Haves

Bachelor’s degree in marketing or business or equivalent practical experience preferred.

Responsibilities

Assisting with the operational management of end-to-end procedures.
Onboarding new pharmacy members as it pertains to assigned projects.
Managing the deadlines of assigned projects and tasks.
Collaborating with leadership as it pertains to assigned programs.
Leading and supporting data touchpoint meetings and trackers.
Tracking approved data component changes within manufacturer and pharmacy partner agreements.
Assisting with pharmacy partner’s IT security reviews and coordinating responses in collaboration with Asembia technology & security and compliance resources.
Assisting with the creation of business reviews, reporting, and agendas.
Creating and maintaining business rules as it pertains to assigned programs.
Reviewing trending data for quality and compliance.
Reviewing client dashboards to ensure KPIs are being met.
Additional assigned tasks as needed.
Profile pharmacies for inclusion in select programs.
Working with internal and external stakeholders to coordinate deliverables for manufacturer partners.
Creating and updating program trackers.
Adhering at all times to physical, administrative, and technical safeguards related to core business when executing job functions.
Regular attendance and schedule adherence.
Adhering to company policies and procedures.
Maintaining a professional demeanor, focused on respectful communication, a positive and reliable attitude, and responsible behavior.
Working outside of core business hours may be required.
Other duties as assigned.
Some travel may be required.
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).