Account Coordinator

AI Digital•Atlanta, GA

About The Position

The Account Coordinator manages and grows multiple client relationships, ensuring timely delivery of campaign work and communicating performance, insights, and recommendations. The role serves as a liaison between clients and the Ad Operations team from onboarding and launch through the entirety of campaigns. It reviews and delivers reporting, anticipates and addresses client needs, and coordinates effectively across internal teams to support client success. The Account Coordinator also contributes to the growth and development of the Client Service team and the company.

Requirements

  • Relevant bachelor's degree.
  • 1–2 years of experience in the Advertising/Marketing industry.
  • Working knowledge of Google Suite, including Gmail, Calendar, Drive, Docs, Sheets, Forms, and Slides, and project management tools or apps.
  • Proactive and eager attitude.
  • Ability to cope with a varied volume of work and occasional time pressure.
  • Excellent organizational skills.
  • Ability to work well independently and in a team environment.

Responsibilities

  • Manage and grow multiple client relationships.
  • Ensure deliverables are completed on time and communicate campaign performance, insights, and recommendations.
  • Serve as a liaison between clients and the Ad Operations team from onboarding and launch through the entirety of campaigns.
  • Review and deliver reporting with close attention to detail.
  • Anticipate and address client needs and concerns, ideally before they arise.
  • Multitask and manage multiple complex campaigns effectively.
  • Work with internal teams and use them as a resource for client success.
  • Contribute to the growth and development of the Client Service team and the company.
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