Account Coordinator

Heritage Carpet & Tile LLC•Boynton Beach, FL

19d

About The Position

Artisan Design Group (ADG), a Lowe’s company, is a national provider of interior finishings solutions for homebuilders and property management clients, offering design, procurement, and installation services for flooring, cabinets, countertops, and other interior products. The Account Coordinator supports and coordinates accounts related to flooring products and services. The role builds and maintains client relationships, assists with product and order information, prepares job files and documentation, and coordinates schedules and order processing with internal teams. It also maintains client account records and addresses customer issues professionally and promptly.

Requirements

Excellent communication and interpersonal skills.
Strong attention to detail.
Proficiency in computer software and other relevant tools for coordinating accounts.
Ability to work in a team environment.
Ability to perform the essential duties satisfactorily, with reasonable accommodation where applicable.

Nice To Haves

A solid understanding of flooring products, installation processes, and industry standards is preferred.

Responsibilities

Build and maintain relationships with clients.
Assist clients with product selection, pricing, and availability information.
Prepare job files and orders and manage schedules.
Coordinate with sales, logistics, warranty, and other internal teams to support order processing and delivery.
Manage and update client accounts, including contact information, order history, and special requests.
Provide clients with accurate and timely information about product specifications, installation guidelines, and warranty details.
Prepare proposals, contracts, and other relevant documentation.
Resolve customer issues or concerns professionally and promptly.
Maintain regular and reliable attendance.