Account Coordinator

Heritage Carpet & Tile • Boynton Beach, FL

18d

About The Position

Artisan Design Group (ADG), a Lowe’s company, is a national provider of interior finishing solutions for homebuilders and property management clients, offering design, procurement, and installation services. The Account Coordinator supports and coordinates flooring-related client accounts, helping ensure accurate order processing, scheduling, delivery, and customer service. The role involves working with clients and internal teams and may require support for time-sensitive business needs and occasional evening or weekend work.

Requirements

• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Proficiency with computer software and other relevant account-coordination tools.
• Ability to work in a team environment.

Nice To Haves

• A solid understanding of flooring products, installation processes, and industry standards.

Responsibilities

• Build and maintain relationships with clients.
• Assist clients with product selection, pricing, and product availability.
• Prepare job files and orders and manage schedules.
• Coordinate with sales, logistics, warranty, and other internal teams to support order processing and delivery.
• Manage and update client account information, including contacts, order history, and special requests.
• Provide clients with accurate, timely information about product specifications, installation guidelines, and warranties.
• Prepare proposals, contracts, and other relevant documentation.
• Resolve customer issues and concerns professionally and promptly.
• Maintain regular and reliable attendance.

Benefits

• Health insurance, including medical, prescription, dental, and vision coverage.
• Life insurance.
• Paid holidays and time off.
• 401(k) plan with company matching.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed