Coordonnateur(trice) de comptes / Account Coordinator

Univar Solutions • Pointe-Claire, QC

19h • Hybrid

About The Position

Reporting to the Sales Manager, the Account Coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization in order to increase collaboration and improve efficiency.

Requirements

• College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service is required
• Must have very strong organizational skills and the ability to work independently, demonstrates initiative and possess strong written and oral communication skills
• Must be proficient in Microsoft Office Suite (specifically Excel, Outlook, Word, and PowerPoint)
• He or she must be a motivated, customer-focused team player with a strong ability to interact confidently with internal and external stakeholders.
• Must work well under pressure and be able to prioritize and multitask the position involves dealing with colleagues, customers and suppliers

Responsibilities

• Actively work with account managers to develop new business and create growth with Univar’s current customer base
• Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
• Support the account managers with daily requests pertaining to sample requests, pricing supports, ROGAs, non-conformances, and other
• Assist the account managers with the customers’ Annual Reviews
• Work with internal staff to ensure Univar delivers exceptional customer service
• Initiate cost work-up requests as needed
• Provide the Purchasing team with customer specific forecasts as needed
• Update quotes to deliver pricing information to customers
• Work with the Technical Services team to prepare Sample requests
• Liaise with Product Management to share information with customers
• Other duties as required

Benefits

• Competitive Earnings Package: base and performance incentive plan
• Generous retirement contributions
• Excellent benefits including medical, dental, eyecare and more!
• A true team environment where every team member strives for common goals
• Enjoyable company events throughout the year: summer BBQ’s, golf tournaments, and more
• Training and education reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree