Account Coordinator (Marketing)

We are seeking an Account Coordinator to join our team in Guadalajara. In this role, you will support the Client Services team in executing marketing strategies and projects for our clients. You will work closely with Account Managers to manage and deliver multiple client program activities, ensuring timely and accurate execution. Additionally, you will monitor program KPIs, communicate project status to clients and internal stakeholders, and maintain awareness of the competitive landscape. Advanced English proficiency and knowledge of best practices in client services and customer experience are required.

• Support and coordinate client activity and correspondence for account managers
• Manage and coordinate workflow of day-to-day duties for assigned client accounts
• Monitor program KPIs and pull insights for client-facing reports and business reviews
• Collaborate with requesters to gather complete information to ensure timely and accurate execution of requests
• Partner cross-functionally to ensure on-time delivery of assigned activities
• Proactively communicate the status of ongoing projects to clients and internal stakeholders
• Leverage strong multitasking and organizational skills to ensure our client’s campaigns meet the highest standards to deliver maximum impact
• Maintains current awareness of competitive landscape
• Applies best practices for client services and customer experience

• Advanced English Level (C1)
• Applies best practices for client services and customer experience

• Law Benefits: Social Security (IMSS), 12 Vacations Days after First Year, Vacation Bonus (Prima Vacacional), Christmas Bonus (Aguinaldo), Sunday Bonus (Prima Dominical)
• Food Vouchers
• Health Insurance
• Excellent Work Environment
• Opportunities for Growth
• On Staff Psychologist and Nutritionist
• Convenient Partnerships for Food and More!