Helpware is an outsourcing company that builds customized teams in customer support and back office for modern companies. Helpware expertise covers customer support, back office and medical concierge service, data annotation, data labeling, data entry, content moderation. It is driven to change perceptions of what outsourcing is and can be by building amazing cultures in each of its locations across the globe, and by simply treating the employees better.The company was founded in 2015 with offices in Irvine, Lexington, Kyiv, Manila, Guadalajara and Berlin.
Helpware's core mission is centered around providing exceptional customer support and back-office solutions to businesses in the tech industry. Their primary goal is to empower organizations by handling their non-core tasks, allowing them to focus on innovation and growth. By offering customized and scalable services, Helpware aims to enhance productivity and efficiency, ultimately contributing to the success of their clients and fostering a positive workplace culture.
- Customer Obsession: Helpware is dedicated to providing exceptional customer service, going above and beyond to ensure client satisfaction.
- Continuous Improvement: Helpware values continuous learning and development, constantly seeking ways to improve processes and services.
- Teamwork: Collaboration and communication are integral to Helpware's success, fostering a supportive and inclusive team environment.
- Integrity: Helpware operates with honesty and transparency, upholding ethical standards and building trust with clients and employees.
- Innovation: Helpware embraces new technologies and ideas, encouraging creativity and forward-thinking solutions.
Chief Financial Officer
Recent Hiring News
Kentucky company Helpware acquired by Miami private-equity firm
Helpware to add 300 jobs across two Kentucky locations
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