Account Coordinator - HVAC

Scopes Facility Services, Inc • Alpharetta, GA

1d • $53,000 - $57,000

About The Position

The Account Coordinator - HVAC plays a pivotal role in supporting the sales and project management teams within the construction industry, specifically focusing on heating, ventilation, and air conditioning systems. This position is responsible for managing client accounts, coordinating communication between clients, suppliers, and internal teams to ensure project timelines and specifications are met. The role requires meticulous attention to detail to track orders, prepare documentation, and assist in resolving any issues that arise during project execution. By maintaining strong relationships with clients and vendors, the Account Coordinator helps drive customer satisfaction and contributes to the overall success of HVAC projects. Ultimately, this position ensures seamless coordination and efficient workflow, enabling the company to deliver high-quality HVAC solutions on schedule and within budget.

Requirements

• High school diploma or equivalent; Associate’s or Bachelor’s degree in Business, Construction Management, or related field preferred.
• Minimum of 1-2 years experience in account coordination, customer service, or administrative support within the construction or HVAC industry.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or project management software.
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
• Excellent verbal and written communication skills to interact professionally with clients and internal teams.

Nice To Haves

• Experience specifically in HVAC sales support or project coordination within the construction sector.
• Familiarity with HVAC systems, terminology, and industry standards.
• Knowledge of construction project workflows and supply chain logistics.
• Experience using specialized software such as AutoCAD, HVAC design tools, or ERP systems.
• Certification in project management or customer service excellence.

Responsibilities

• Serve as the primary point of contact for assigned HVAC accounts, managing day-to-day communication and relationship building.
• Coordinate project schedules, order processing, and delivery logistics to support timely completion of HVAC installations and services.
• Collaborate with sales, engineering, and field teams to gather project requirements and ensure accurate documentation and compliance.
• Monitor account activity, track project progress, and prepare regular status reports for internal stakeholders and clients.
• Assist in resolving client inquiries, discrepancies, and issues related to orders, billing, or project specifications.
• Maintain organized records of contracts, purchase orders, and correspondence to support audit and quality control processes.
• Support the preparation of proposals, quotes, and presentations to assist the sales team in securing new business.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree