Account Collections Coordinator

Nader's Pest Raiders•Jacksonville, FL

4d•Onsite

About The Position

Nader's Pest Raiders is looking to hire a full-time Account Collections Coordinator to provide uncompromised service support and administration to internal and external Service Center customers. This role is responsible for helping to meet the revenue goals by processing daily deposits, payment handling, and corresponding with customers regarding balances. This position is paid at an hourly rate based on experience.

Requirements

Collections Experience (1 year preferred)
Understanding of basic credit and debit accounting principles
Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed

Responsibilities

Provide uncompromised service support and administration to internal and external Service Center customers.
Help meet revenue goals by processing daily deposits, payment handling, and corresponding with customers regarding balances.
Exude professional persistence in reminding and acquiring customers' timely payments on services due.
Interact with customers on the phone.
Answer billing questions, scheduling needs, and other customer concerns.
Navigate customer information using computer skills.
Audit deposits, payment postings, money orders, and other payments for quality assurance.
Help the branch achieve its revenue goals.