Account Administrator

Schweitzer Engineering Laboratories • Nashua, NH

2d

About The Position

As an Account Administrator at Schweitzer Engineering Laboratories, Inc. (SEL), you’ll provide solutions and services that help customers protect and control critical electrical infrastructure and power systems worldwide. The role supports projects and account operations through project records and document administration, order and logistics tracking, customer invoicing, and general office support. The anticipated hiring level is Account Administrator II, though SEL may consider candidates with more or less experience and adjust the title and pay range accordingly. The position is located in Nashua, New Hampshire.

Requirements

• High school diploma.
• At least 2 years of project support experience.
• Strong computer, telephone, proofreading, and filing skills.
• Ability to learn concepts and technical details of products and services.
• Strong writing, documentation, speaking, and organizational skills.
• Strong problem-solving skills.
• Knowledge of accounting principles.

Nice To Haves

• Related associate’s or bachelor’s degree.
• International shipping experience.
• Experience with VantagePoint or other project management software.

Responsibilities

• Create and maintain project files and tracking records, including time reporting, financial records, schedules, budgets, and summary spreadsheets.
• Review project proposals for accuracy and adherence to style guidelines.
• Administer the flow of project documents between internal and external stakeholders.
• Enter and track orders, manage logistics, and monitor past-due accounts.
• Track and report project measures, including expenditures versus budget, progress versus schedule, and quality-related measures.
• Report potential project problems as soon as they can be identified.
• Order office supplies, coordinate internal and customer meetings, and provide administrative and office support as needed.
• Own the customer invoice process.

Benefits

• Employer-funded stock ownership plan (ESOP) and personal 401(k) options.
• Medical, prescription, dental, vision, life, and disability insurance.
• 10 paid holidays.
• Annual vacation accrual starting at 12 days.
• 9 paid sick days.
• Paid family and medical leave covering 90% of pay.
• STEM courses, apprenticeships, tuition assistance, and engineering development programs.
• Wellness, fertility, adoption, and flexible spending benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED