Access Representative
Willis Knighton Health•Shreveport, LA
About The Position
The Access Representative works in the Access or Admitting Department, which serves as the first point of contact for most patients and plays an important role in their overall experience. The position involves registering patients promptly, recording demographic and insurance information, and providing excellent customer service. Training is provided in depth by a manager or preceptor. After settling into the role, employees have the option to take the NAHAM test to become nationally certified as an Access Associate.
Requirements
- High school degree or equivalent.
- Computer familiarity.
- Good typing skills.
- Ambition and drive to improve oneself and the organization.
Responsibilities
- Register each patient in a timely manner.
- Record patients’ demographic and insurance information.
- Provide excellent customer service and support patient satisfaction.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
