Access Control Technician (Contract)

GreenLight Workforce Solutions Inc • San Francisco, CA

1d • Onsite

About The Position

The Access Control Technician provides onsite support for access control systems (ACS), closed-circuit television (CCTV), and related physical security devices. The role handles break/fix work, troubleshooting, small system modifications, emergency response, system testing, and preventative maintenance. The technician validates issues onsite and coordinates with integrators, manufacturers, IT, Real Estate & Workplace, Design & Construction, and the Corporate Security Systems team as needed.

Requirements

• At least 3 years of experience.

Responsibilities

• Provide ACS/CCTV break/fix support, troubleshooting controllers, readers, locks, door hardware, cameras, network connectivity, power, and related field devices.
• Perform small Moves, Adds, and Changes (MAC), including reader or camera replacements, device relocations, hardware changes, and other minor system modifications.
• Respond to emergencies and P0 incidents involving critical physical security system outages or failures.
• Troubleshoot and validate issues onsite before escalating them to integrators, manufacturers, IT, or other support teams.
• Support system testing, commissioning, and post-installation validation.
• Identify recurring hardware or infrastructure issues and escalate larger systemic problems to the Corporate Security Systems team.
• Coordinate with IT, Real Estate & Workplace (REW), and Design & Construction (D&C) when work involves network infrastructure, power, construction, doors, locks, or other building systems.
• Support preventative maintenance and proactively identify offline, degraded, or failing ACS/CCTV equipment before it causes a larger outage or user-facing issue.

What This Job Offers

• Education Level: No Education Listed