Access Control Officer FT: Day
About The Position
The Access Control Officer is a field-based member of Sitemetric’s on-the-ground team, supporting operations and workflows at customer construction sites. The role works closely with senior leadership and requires in-person work at one or more local Sitemetric jobsites; travel throughout the United States may be required. The officer helps maximize site safety, security, and customer experience through professional, proactive, detail-oriented access control and operational support. Responsibilities include registering workers and issuing badges, verifying the credentials of people entering the site, maintaining accurate access and headcount records, managing parking passes and compliance, documenting visitors, and receiving and recording deliveries. The officer also supports customers and workers with access-control technology troubleshooting and other one-time or ongoing needs. Field roles follow shift-based schedules that may change with customer needs, jobsite requirements, and project schedules, so flexibility in work hours is required. The listed schedule is Thursday, 12:00 PM–5:30 PM, and Friday through Sunday, 5:30 AM–5:30 PM. Applicants for this jobsite must have an active Texas Guard Card (TOPS) when applying, or be able to obtain required licensing.
Requirements
- Ability to obtain required licensing; the jobsite requires an active Texas Guard Card (TOPS) when applying.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
- Technology-forward approach.
- Ability to follow detailed instructions and standard operating procedures in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive willingness to take on additional responsibilities to serve customers and Sitemetric team members.
- Flexibility in work hours to accommodate changing customer needs, jobsite requirements, and project schedules.
Responsibilities
- Proactively monitor and manage access-control compliance for everyone entering and leaving the site, working with the customer and Sitemetric team to understand and uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned in to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, creating written records for the customer.
- Support customers and workers with worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control responsibilities as needed.
- Maintain professionalism, detail orientation, and a proactive approach while supporting customer experience and site safety and security.
Benefits
- Competitive hourly pay based on experience and qualifications
- Weekly payroll
- Health, dental, and vision insurance for full-time employees
- 401(k) eligibility
- Accrued paid sick leave for all employees, including part-time employees
- Paid vacation accruing at 40 hours per year for full-time employees
- Opportunities for career growth and professional development
- Employee referral bonus plan
- Supportive team culture that values clarity, reliability, and high performance
- Access to tools, technology, and support
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
