Access Control Officer FT: Day
About The Position
The Access Control Officer is an on-site, field-based role supporting operations at one or more Sitemetric customer construction sites in the local area. The officer works closely with senior leadership, customers, and Sitemetric colleagues to manage site access and support safe, secure, and efficient construction-site operations. Travel within the United States may be required. The role includes registering and badging workers, verifying credentials and badge scans, maintaining accurate headcounts and access records, managing parking passes, documenting visitors, receiving and recording deliveries, troubleshooting technology, and providing other access-control support as needed. The position requires professionalism, attention to detail, adaptability, and a proactive focus on customer service. Field roles operate on shifts, and shift times may change to meet customer, site, and project needs; flexibility in work hours is required. This job site requires an active Texas Guard Card (TOPS) when applying.
Requirements
- Hold an active Texas Guard Card (TOPS) when applying for this job site.
- Ability to obtain required licensing.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to establish and maintain effective working relationships with internal and external customers and colleagues.
- Attention to detail and ability to prioritize tasks in a dynamic work environment.
- Comfort with technology.
- Ability to follow detailed instructions and standard operating procedures in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive willingness to take on additional responsibility to serve customers and Sitemetric team members.
- Flexibility in work hours to accommodate changing customer, job-site, and project needs.
Responsibilities
- Monitor and manage access-control compliance for people entering and leaving the site, coordinating with the customer and Sitemetric team to understand and uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Issue parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site, receive deliveries, and create written records for the customer.
- Support workers and customers with worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control needs.
- Provide documentation and other support related to access control, and take on additional responsibilities as needed to support customers and Sitemetric colleagues.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Career growth and professional development opportunities.
- Employee referral bonus of $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to stated eligibility and tax conditions.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
