Access Control Officer FT: Day

SITEMETRIC•Laurel, MD

7d•$0 - $18•Onsite

About The Position

The Access Control Officer is a field-based role supporting operations and workflows at customer construction sites. The officer works closely with senior leadership and is responsible for worker registration and badging, verifying credentials, managing parking, visitors, and deliveries, maintaining documentation, troubleshooting technology, and providing other support as needed. The role requires professionalism, attention to detail, a proactive approach, and flexibility to take on responsibilities that help deliver a strong customer experience and promote site safety, security, and success. The position requires in-person work at one or more Sitemetric jobsites in the local area. Travel throughout the United States may be required. Field-based roles follow shift schedules that may fluctuate or change according to customer needs, jobsite requirements, and project schedules. The listed schedule is Monday through Friday, 5:30 AM to 5 PM, and Saturday, 5:30 AM to 3 PM; days may vary weekly. Sitemetric provides technology-enabled services to construction owners, general contractors, subcontractors, and workers. Its offerings include digital onboarding, smart badging, real-time location systems, messaging, integrated turnstiles, reporting, and emergency mustering.

Requirements

Ability to obtain required licensing.
Ability to pass a drug screen and background check.
At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
Attention to detail and ability to prioritize tasks and responsibilities in a dynamic work environment.
Technology-forward approach.
Ability to follow detailed instructions and standard operating procedures in English.
Proficient spoken and written English communication.
Adaptability, flexibility, and ability to solve complex challenges inside and outside assigned responsibilities.
Proactive willingness to take on additional responsibility to serve customers and Sitemetric team members.
Flexibility in work hours.

Responsibilities

Proactively monitor and manage access-control compliance for everyone entering and leaving the site, coordinating with the customer and Sitemetric team to uphold site security requirements.
Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
Document visitors entering and leaving the site and receive deliveries, creating written documentation for the customer.
Support worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
Assist with one-time and ongoing ad hoc access-control needs.
Provide documentation and other support related to access control, and take on additional responsibilities as needed.

Benefits

Competitive hourly pay based on experience and qualifications.
Weekly payroll.
Health, dental, and vision insurance for full-time employees.
401(k) eligibility.
Accrued paid sick leave for all employees.
Paid vacation accruing at 40 hours per year for full-time employees.
Career growth and professional development opportunities.
Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated eligibility conditions and applicable taxes.
Supportive team culture that values clarity, reliability, and high performance.
Access to tools, technology, and support.