Access Associate
About The Position
As an Access Associate, you will provide administrative support and serve as the first point of contact for patients and their families. The role includes greeting patients, completing check-in and check-out procedures, processing payments, handling incoming calls, providing information and directions, and scheduling appointments. You will also complete patient registration, verify insurance eligibility and coverage, and obtain precertification or authorization when applicable. This is a part-time position in the Rehab department at Clifton Springs Hospital. The preferred schedule is Monday, Thursday, and Friday, with listed hours of 7:30 a.m. to 4:00 p.m. and 12:00 p.m. to 4:00 p.m. The position is sedentary and primarily office-based.
Requirements
- Intermediate computer skills.
- Excellent customer service and communication skills.
- A warm and inviting disposition.
- Sedentary work involving prolonged sitting, fine motor skills for computer work, writing, and telephone use, and clear visual and auditory ability.
- Ability to meet the cognitive and emotional demands of extended concentration, frequent interruptions, independent decision-making, and information processing.
Nice To Haves
- A two-year degree or an equivalent combination of education and work experience is preferred.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide directions as needed, and schedule patient appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage and obtain necessary precertification or authorization when applicable.
- Collect and process payments when applicable.
- Perform check-in and check-out procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
