Access Associate

Rochester Regional Health•Clinton, GA
•$18 - $20•Onsite

About The Position

The Access Associate provides administrative support for Unity OB/GYN Support Services, serving as the first point of contact for patients and their families. The role requires a warm and welcoming disposition and includes greeting patients, conducting check-in and check-out procedures, and processing payments. The position is based at OB/GYN - Clinton Crossing in Rochester, New York, and is scheduled weekdays from 8:00 a.m. to 4:30 p.m.

Requirements

  • Intermediate computer skills.
  • Excellent customer service and communication skills.

Nice To Haves

  • A two-year degree or an equivalent combination of education and work experience.

Responsibilities

  • Manage incoming calls and provide necessary information.
  • Greet patients, provide direction as needed, and schedule appointments.
  • Complete patient registration according to departmental policy.
  • Verify insurance eligibility and coverage, and obtain necessary precertification or authorization when applicable.
  • Collect and process payments when applicable.
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