Access Associate
Rochester Regional Health
•$18 - $20
About The Position
As an Access Associate, you will provide administrative support by greeting patients, performing check-in and check-out procedures, and processing payments. You will be the first point of contact for patients and their families and should offer a warm, inviting disposition. This position is in the Pulmonary/Sleep department at 229 Summit St Suite 4 in Rochester, New York. The schedule is Monday through Friday, 7:30 a.m. to 4 p.m.
Requirements
- Intermediate computer skills.
- Excellent customer service and communication skills.
Nice To Haves
- A two-year degree or an equivalent combination of education and work experience is preferred.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide directions as needed, and schedule appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
