Access Associate

Rochester Regional Health • Rochester, MN

1d • $18 - $21 • Onsite

About The Position

As an Access Associate, you provide administrative support in the Imaging department and serve as the first point of contact for patients and their families. The role includes welcoming patients, completing check-in and check-out procedures, and processing payments. The position is full time at the Medical Office Building, Suite 190, with a Monday–Friday schedule from 7:00 a.m. to 3:30 p.m.

Requirements

• Intermediate computer skills.
• Excellent customer service and communication skills.

Nice To Haves

• A two-year degree or an equivalent combination of education and work experience is preferred.

Responsibilities

• Manage incoming calls and provide necessary information.
• Greet patients, provide directions as needed, and schedule appointments.
• Complete patient registration according to departmental policy.
• Verify insurance eligibility and coverage, and obtain precertification or authorization when applicable.
• Collect and process payments when applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed